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SoundThinking™

SoundThinking™ is a public safety technology company that provides data-driven solutions and strategic advisory services to law enforcement and community assistance groups, enabling more efficient, effective, and equitable public safety outcomes.
39300 Civic Center Drive Suite 300
Fremont, California 94538
United States
888-274-6877
200+

More Info on SoundThinking™

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SoundThinking™ (formerly ShotSpotter®) is a public safety technology company that provides data-driven solutions and strategic advisory services to law enforcement and community assistance groups, enabling more efficient, effective, and equitable public safety outcomes. The company’s SafetySmart™ platform features the leading acoustic gunshot detection system, powerful investigative tools, including the number one search engine for investigative leads, a centralized investigation management system, and resource deployment software for field staff planning Founded in 1996, SoundThinking is trusted to empower the decision-making of more than 250 customers and 2,000 agencies worldwide and counting, with additional community reach utilizing the Data for Good program. 

Products

SoundThinking
CaseBuilder
CaseBuilder from SoundThinking is a proven and secure cloud-based investigation management software to investigate crime more efficiently and effectively and provides smarter ...
July 1, 2025
crimetracer2
CrimeTracer from SoundThinking is a powerful law enforcement search engine and information platform that enables law enforcement to search data from agencies across the U.S. ...
May 18, 2025
SoundThinking
PlateRanger powered by Rekor
Empower your investigations with SoundThinking's PlateRanger powered by Rekor, the industry-leading license plate recognition (LPR) and Advanced Vehicle Recognition solution. ...
Aug. 13, 2024
ShotSpotter
Insight Incident Details
ShotSpotter Insight is a gunshot incident review and analytics tool. The new web-based software application provides crime analysts, investigators and command staff with a single...
Dec. 7, 2020
ShotSpotter
Screen capture images of a gunfire report from the mobile app.
ShotSpotter Inc's. Investigative Lead Summary (ILS) crime scene tool can change the way law enforcement initiates gun crime investigations. The tool provides valuable data on ...
May 7, 2019
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SST, Inc. announced a mobile app designed to extend ShotSpotter Flex alerts to a new native browser user-interface and native mobile iOS and Android platforms. With the new mobile...
Feb. 27, 2017
SST, Inc. extended its proven technology and service offerings with the launch of ShotSpotter SiteSecure for Critical Infrastructure, created to meet the unique protection needs...
Sept. 10, 2014
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The ShotSpotter Gunshot Location System gives law enforcement the situational awareness and actionable intelligence officers need to better combat gun violence and explosions,...
Aug. 30, 2007

Press Releases

Soundthinking
crimetracker
SoundThinking expands its AI offerings with the introduction of generative AI chatbot technology in CrimeTracer, enabling law enforcement to quickly find critical investigative...
April 24, 2025
platerangerlogo
SoundThinking to resell and integrate with Rekor’s top-rated vehicle and License Plate Recognition (LPR) solution.
Aug. 13, 2024
Soundthinking
SoundThinking’s new SafetySmart platform combines specialized software and objective data to help law enforcement and civic leadership create safer and healthier neighborhoods...
April 10, 2023
ShotSpotter
Shotspotter
Community partners receive access to gunfire alert data to more precisely deploy social, economic and public health resources to neighborhoods experiencing persistent gun violence...
Dec. 9, 2022
ShotSpotter
Shot Spotter Logo
Community Groups Receive Access to Gunfire Alert Data to More Precisely Deploy Social, Economic and Trauma Resources to Neighborhoods Experiencing Persistent Gun Violence.
Dec. 7, 2022
ShotSpotter
Thomas Chittum, Esq. to join as Vice President, Analytics and Forensic Services
Thomas Chittum, Esq. to join as Vice President, Analytics and Forensic Services
May 5, 2022
ShotSpotter
Shotspotter
ShotSpotter filed a defamation complaint in the Superior Court of Delaware against VICE Media alleging defamatory and demonstrably false claims about the company.
Oct. 12, 2021
Shotspotter
Shotspotter
Precision Policing Technology Leader to Provide ShotSpotter Investigate to Enhance Multi-Agency Collaboration
Sept. 1, 2021
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Technology Leader Expands to Further Combat Nationwide Gun Violence with Closer Proximity to Federal Government Agencies and East Coast Region
July 14, 2021
ShotSpotter
Senior Vice President of Customer Success and Field Engineering Regan Davis
Customer Success Adds Deployment and Community Engagement to its Dedicated Onboarding and Best Practices Support for Law Enforcement Clients
June 30, 2021

Articles

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Many police departments use ShotSpotter’s Acoustic Gunshot Detection system to protect areas that have historically suffered the highest levels of gun violence.
Jan. 27, 2023
ShotSpotter
The ShotSpotter Incident Review Center is seen.
ShotSpotter President and CEO Ralph Clark responds to recent reports attacking the company's technology and services.
Sept. 1, 2021
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6 Discreet tools to help law enforcement investigators stay secretive.
June 25, 2020
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Don’t rely on 9-1-1 or your own ears to direct you to gunfire. There's a better way.
March 3, 2014
Burgundy Estate, an exclusive community in the northern suburbs of Cape Town, South Africa, has installed Firetide's HotPort wireless mesh network, enhancing communications.
Today's modern patrol cars house more gadgets than kitchens
April 1, 2009

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Additional content from SoundThinking™

ShotSpotter
Shotspotter
Best Practices for Cities and Communities on How to Proactively Address Celebratory Gunfire Threat
June 30, 2021
ShotSpotter
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ShotSpotter Investigate Extends Company’s Precision Policing Platform and Expands Market Opportunity to More Law Enforcement Agencies
May 14, 2021
ShotSpotter
Shotspotter
ShotSpotter Launches New Program to Provide 24x7 Outdoor “Dome of Protection” for Public Officials and Citizens at Government Campuses
Jan. 25, 2021
ShotSpotter
Shotspotter
New Year’s Eve Logs 12,266 Gunshot Alerts in 24 Hours - Nearly Double the Three-Year Average
Jan. 25, 2021
ShotSpotter, Inc.
Shotspotter
ShotSpotter
Regan Davis
ShotSpotter announced the appointment of Regan Davis to the position of Vice President of Customer Success.
Dec. 21, 2020
ShotSpotter
Shotspotter
CrimeCenter Rounds Out ShotSpotter’s End-to-End Platform to Deter, Respond to and Investigate Crime
Dec. 15, 2020
ShotSpotter
Insight Incident Details
ShotSpotter Insight Aids Post-Incident Analysis and Reporting
Dec. 7, 2020
Shotspotter
San Diego, Palm Beach County and Salinas, CA among areas with largest reductions in gunfire
March 27, 2020
Real-Time Gunfire Alerts Help Campus Law Enforcement Respond to Threats and Inform Their Community
March 11, 2020
Award-Winning Customer Success Leader Paul Reeves Takes on New VP Position and Joins Executive Team
Dec. 11, 2019
City’s New Ordinance Sets High Bar for Law Enforcement Technology to Protect Individual Privacy Rights
Dec. 3, 2019
Coverage to Include San Juan, Bayamón and Trujillo Alto: Puerto Rico Will Be Fifth-Largest ShotSpotter Customer
Nov. 26, 2019
ShotSpotter, Inc. (Nasdaq: SSTI), the leader in solutions that help law enforcement officials identify, locate and deter gun violence, today announced the results of a privacy...
Aug. 2, 2019
New Clinical Research Effort Part of Broader ShotSpotter Program to Engage Hospitals in Helping Reduce Gun Violence
Aug. 2, 2019
ShotSpotter, Inc. (Nasdaq: SSTI), the leader in solutions that help law enforcement officials identify, locate and deter gun violence, today announced an updated version of ShotSpotter...
July 25, 2019
ShotSpotter CEO Aims to Make a Difference in Underserved Communities by Combatting Gun Violence
June 26, 2019
Law Enforcement and Communities Together Can Combat Illegal Gunfire During Holiday Period
June 25, 2019
ShotSpotter
Screen capture images of a gunfire report from the mobile app.
Aids Evidence Collection and Supports Crime Scene Interviews
May 1, 2019
Silicon Valley Technology and Operations Expert Joins Gunshot Detection Leader’s Board
April 19, 2019
Significant Gunfire Rate Declines Reported for Savannah (-30.1 percent), Fresno (-28.9 percent), and Milwaukee (-24.3 percent)
March 20, 2019
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Public Safety Expert Joins Gunshot Detection Leader to Scale Company’s Professional Services Business
March 6, 2019
ShotSpotter® Missions™ Expands Company’s Platform to Deliver Data-Driven Patrol Missions and Help Deter Crime
Oct. 18, 2018
ShotSpotter® Missions™ Expands Company’s Platform to Deliver Data-Driven Patrol Missions and Help Deter Crime
Oct. 11, 2018
Agreement Covers Existing Deployment of Over 100 Square Miles and Gives Option for Future Expansion.
Sept. 5, 2018
Verizon Will Offer ShotSpotter Flex within Smart Communities Suite of Solutions
Aug. 29, 2018
Gunshot Detection Solution Provider Honored for Technology Benefitting Law Enforcement and Public Safety
Aug. 17, 2018
Shooting Incidents in 2018 Down More Than 26% Over Same Period in 2017
May 4, 2018
Fresno, California Expands ShotSpotter Coverage Area to Protect 65 Schools
April 12, 2018
ShotSpotter National Gunfire Index (NGI) is the most comprehensive study to capture, analyze, and report on gunfire incidents annually
April 5, 2018
Sam Klepper joins as SVP of Marketing and Product Management and Jon Magin joins as VP of International Sales – Latin America
April 3, 2018
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Acoustic Sensing for Gun Violence Reduction and Enhanced Security in Urban Areas through Verizon’s Smart Communities Solutions
Jan. 29, 2018
Leading Gunfire Detection Solution Now Live in Cincinnati, Jacksonville, Louisville, Newburgh, Pittsfield, Syracuse and St. Louis County
Sept. 25, 2017
Gunfire Detection Leader’s Data Shows Busiest Day of Gunfire in 2016 with 85 Live Gunfire Incidents on August 14
April 27, 2017
New Enhancement Empowers Law Enforcement with Critical Live Data on the Beat, at Home or in the Office
Sept. 20, 2016
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With the technology in place for more than two years, gunfire incidents have decreased by nearly one-third per year, citizen engagement is up while there are fewer calls for service...
Feb. 23, 2016
SST, Inc., the maker of ShotSpotter Flex™ − the leading solution for gunfire detection, location, alerting and analysis − today announced the appointment of Marc Morial to its...
Oct. 12, 2015
Arrangement will add gunshot detection sensors and software from ShotSpotter to GE’s Intelligent Environments for Cities Solution
Oct. 1, 2015
In recognition of National Gun Violence Awareness Day today, SST/Shotsptter shared key strategies for police and communities to combat illegal celebratory gunfire leading up to...
June 4, 2015
Company Further Advances Gunshot Detection Technology, Strengthens ShotSpotter Intellectual Property Patent Portfolio
May 19, 2015
Denver, Detroit, Pittsburgh, Savannah/Chatham, Trenton and Cape Town Deploy its Gunfire Detection Technology to Fight Urban Crime
Jan. 29, 2015