CrimeTracer Gen3

Oct. 18, 2025
3 min read

CrimeTracer Gen3 from SoundThinking unifies your CAD/RMS, other internal systems, and partner data with essential public records. Linking more than a billion records from over 2,100 agencies, CrimeTracer Gen3 delivers the right information to patrol officers, analysts, investigators, and command quickly. Gen3 adds patrol-ready tools, including Patrol and Trends Dashboards, a voice-enabled natural-language search Chatbot, AI Summarization, Case Folders, and clear Entity Summaries, to turn scattered data into decisions.

Through an alliance with Thomson Reuters CLEAR®, CrimeTracer Gen3 brings public records alongside law-enforcement data in one place within CJIS-compliant boundaries.

CrimeTracer Gen3, ithe most significant upgrade in the product’s history. The new release expands CrimeTracer from an investigative tool into a comprehensive, agency-wide crime-fighting solution, delivering automated patrol briefings, natural language search and AI-driven analysis, among more than a dozen new capabilities to support patrol officers, analysts, investigators and command staff. As public safety data grows at an unprecedented rate, agencies face the challenge of making sense out of vast volumes of disparate, often siloed, data. CrimeTracer connects more than 1 billion CJIS-compliant records across agencies locally, regionally and nationally, making it the largest law-enforcement crime data repository in the market. CrimeTracer Gen3 applies smart technology to this ocean of information to connect critical information across jurisdictions and data sources, delivering actionable insights to patrol officers, analysts, investigators and command staff.

CrimeTracer Gen3 introduces features to give officers easy access to actionable insights before and during every shift along with an upgraded UX:

  • Patrol Dashboard - Automatically generates shift briefings with BOLOs, recent incidents and crime patterns tailored to officers' specific beats, helping to ensure they start each shift with critical situational awareness.
  • Trends Dashboard - Transforms and maps raw data into powerful insights, helping command staff and analysts spot patterns, predict problems, and deploy smarter.
  • Enhanced Natural Language Search - Voice-enabled and tuned to police terminology, allowing officers to ask questions in plain language, rather than complex search syntax, to get the answers they need.
  • AI Summarization – Instantly surfaces key facts from lengthy reports and records, reducing time spent on manual review.
  • Case Folders – Centralizes all related incidents and leads into one organized view to better reveal connections and accelerate investigations from initial lead to closure.
  • Entity Summary Pages – Provides a comprehensive view of people, addresses and vehicles, including involvements and associations of such persons across jurisdictional boundaries, all at a glance.

CrimeTracer’s usage by over 2100 agencies nationwide creates a powerful network effect that grows stronger with every new agency that joins. Each record added to the system makes CrimeTracer more valuable for all users, expanding the ability to connect people, addresses, vehicles and other entities within and across jurisdictions. This collaborative model transforms CrimeTracer into a force multiplier at the agency level and beyond – helping to ensure officers have the broadest, most actionable view when making critical decisions.

CrimeTracer Gen3 also features seamless, native integration across other SafetySmart platform solutions, including ShotSpotter (gunshot detection) and PlateRanger (automated license plate recognition), creating a unified ecosystem of data sharing for law enforcement agencies.

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