Turn Data into Crime-Fighting Decisions With CrimeTracer Gen3

 

Agencies generate large amounts of data. And much of that data is separated into one of the many non-connected systems used regularly by law enforcement.  Finding the right data when you need it quickly can be challenging. Shift briefings can feel thin. Leads hide in separate systems. Patrol officers strive to protect their communities but often lack the intel they need, making them less effective. Command struggles to see what is working. These are the problems CrimeTracer™ Gen3 was built to solve. CrimeTracer already connects more than a billion law enforcement and public records for over two thousand agencies. Through our alliance with Thomson Reuters CLEAR®, essential public records can be viewed next to law enforcement data in one place. CrimeTracer Gen3 extends that power to the whole agency. Patrol gets context before starting their shift. Analysts move faster, seeing larger trends more quickly. Investigators see patterns and make case connections sooner. Command gains a clearer picture of outcomes.

Patrol Dashboard

Briefings and roll calls may rely only on a pass-down from the previous shift, a report of the previous calls for service, or a supervisor’s memory. Items can be missed, trends may be spotted late, and information for one beat may not be relevant to other areas and isn’t covered in the briefing. This makes it challenging for officers to focus on the important items to note within their assigned area. The Patrol Dashboard replaces this with a single picture of the patrol area that matters most to each officer. It cuts prep time and reduces the risk that a key alert never makes it to the officer on the street.

Open the dashboard before roll call and select the beat and time window for the area each officer is in that shift. CrimeTracer assembles BOLOs, recent incidents, hot spots, repeat addresses, and simple trend cues for that area. Within the dashboard, the AI summary provides an overview of each incident or the overall data, depending on your needs. The Patrol Dashboard is also configurable to best suit your agency’s needs.

Officers acknowledge items, and tasks can be tracked to completion. The Patrol Dashboard feed stays current, so your squad is looking at the latest activity, not yesterday’s snapshot. The interface is deliberately simple and designed to help a patrol officer get what they need quickly and easily.

Trends Dashboard

The Trends Dashboard in CrimeTracer Gen3 is a dynamic, citywide view that visualizes crime counts, trends, and hotspots at a glance. Command Staff and Analysts can use interactive charts and quick filters (date, offense, beat, shift) to spot emerging problems and drill into underlying incidents. With one click, they can push findings to the Patrol Dashboard or a case folder, turning insights into action.

Example Use Case for the Patrol and Trends Dashboards

CrimeTracer Gen3 finds a spike in thefts from vehicles in a patrol beat between midnight and 4 AM. The Trends Dashboard highlights the cluster, identifies crime hotspots, recurring patterns, and common elements of incidents. Using the Trends Dashboard, Analysts or Command can push the information to the Patrol Dashboard. Before the first unit leaves for their shift, patrol knows when the activity peaked the day before and where to start.

With the BOLO information accessible in CrimeTracer, a patrol unit stops one of the vehicles matching the description from the BOLO, leaving the hotspot area. The stop finds stolen property and ends in an arrest, with the pattern of thefts from vehicles in that area slowing the very next night.

Enhanced Natural-Language Search and Voice-Enabled Chatbot

When seconds matter, officers shouldn’t have to recall field names or switch between systems. Enhanced natural-language search lets users type or speak a straightforward question and get clean results they can act on. The chatbot understands common police terminology. It maps a plain question to the underlying data and returns answers that can be filtered by time, location, and entity type. With over 1 billion data records being searched by CrimeTracer, the likelihood of finding leads quickly increases.  From any item, officers and analysts can pin it, move it into a case folder, or jump to the related entity page for deeper context.

The CrimeTracer Gen3 Chatbot eliminates the need to remember search guides and wildcard characters, saving you from having to fill them out correctly. The Chatbot isn’t stumped by the complexity of search fields, inconsistent field labels across systems, and duplicate searches in separate databases. Results arrive in one place, enabling officers to act sooner and reducing the likelihood that a key lead goes unnoticed in a system during a fast-moving call.

Example Use Case for Natural-Language Search and Voice

The Chatbot can be used at a workstation during case review or in a patrol car when a tip comes across the radio. Ask the Chatbot to find a white female in her mid-30s with the known descriptors, or for shots-fired calls or recent burglaries around a specific address, or BOLOs tied to a color and partial plate, and it quickly and easily returns the matching information. The goal is simple. Reduce the friction between the question in your head and the information you need in your hand.

AI Summarization

Long narratives and attachments can slow decisions. AI Summarization trims a lengthy document to a concise overview that surfaces people, places, vehicles, time stamps, and key actions. It does not replace the original report, but it provides a way to quickly understand what is inside, then jump to the paragraph that matters.

Open a report and select Summarize. The overview appears alongside the source, with links that take you to the exact passage where a name or location appears. Detectives can keep the summary next to the full file during interviews and case review. Readers still verify details in the original before action. The feature is designed to reduce skimming, missed facts, and the time it takes to find the right section in a long stack of pages.

Example Use Case for AI Summarization

A sergeant must brief the incoming squad about repeat calls at an apartment complex, but the history is long. Summarizing the filtered data on the Patrol Dashboard provides an easier-to-digest overview.

Case Folders

Investigations often sprawl across emails, shared drives, and personal notebooks. Case Folders in CrimeTracer Gen3 consolidate indexed search parameters, notes, leads, and incidents into one folder.

Create a folder and give it the case number or operation title. Add linked reports directly from search results or entity pages. Attach person information, documents, BOLOs, and interview notes, so everything sits in one place. Share access with detectives, analysts, and supervisors. Use quick tasks to assign follow-ups and the activity view to track what changed since the last review.

This solves the problem of scattered evidence, slow coordination across jurisdictions, and the risk that work is repeated because two teams cannot see one another’s notes. It also allows command staff to see a clear trail of what was done and what remains.

Example Use Case for Case Folders

Catalytic converter thefts are on the rise across three neighboring cities. An analyst starts a centralized case folder for the trend or crime pattern. The folder reveals a common MO, two repeat parking lots, and a panel van that appears near several scenes. Patrol units contribute field interview cards and a plate read from the next town. Together, the case data clusters around a scrapyard on the county line. A joint operation follows. Detectives recover stolen property and make arrests supported by a clean trail of linked incidents inside the folder.

Entity Summary Pages

People, places, and vehicles generate records in many systems. Entity Summary Pages condense that history into a clean, at-a-glance view. You see identifiers and core details at the top, then related incidents, known associates, linked locations, and vehicles involved. The summary filters by date and jurisdiction help you quickly narrow down the information. With a single click, you can add the entity to a case folder.