AikiTech provides generative AI-powered swatting detection and real-time decision support for 911 centers. The technology combines analysis of live call transcripts with available call metadata to help call-takers and dispatchers assess potential swatting attempts while calls are still in progress.

Swatting puts residents and responding officers at risk while diverting resources from legitimate emergencies. AikiTech gives 911 personnel additional context to assess these calls and support informed response decisions.

The generative AI engine evaluates the meaning and context of the developing conversation alongside the call’s characteristics. It considers information supporting a legitimate emergency as well as indications of potential swatting, providing an advisory assessment with supporting rationale as the call unfolds. Call-takers and dispatchers can see what raised concern and how the available information supports the assessment.

AikiTech provides decision support without routing calls, suppressing or delaying dispatch, or making response decisions. Agency personnel remain in command of every call and every response.

The technology has been tested using synthetic scenarios and publicly available emergency call data, and was demonstrated live at NENA 2026 and APCO 2026.

AikiTech has completed a SOC 2 Type II audit. Its swatting detection solution operates on U.S. government cloud infrastructure with CJIS-aligned security controls. Agency data is protected in dedicated, isolated environments with encryption in transit and at rest.

AikiTech is an awarded supplier under HGACBuy contract AI05-26 for AI related services, providing a cooperative purchasing option for eligible agencies and covered services.

AikiTech offers qualified public safety agencies a no-cost evaluation using a mix of past swatting calls and legitimate emergency calls. Through AikiTech’s secure evaluation process, agencies submit approved call recordings or transcripts and applicable metadata, then receive per-call assessments and supporting rationale. The evaluation is non-production and carries no purchase obligation.

Headquartered in Scottsdale, Arizona, AikiTech works with agencies to evaluate the technology on their own call traffic. To arrange a demonstration or begin an evaluation, visit aikitech.ai/swatting.