Officer
  • Honoring The Fallen
  • Publications
  • Subscribe
  • Advertise
  • Forums
  • Contact Us
  • Vehicles & Fleet
  • Tactical
  • Training & Careers
  • On The Street
  • Investigations
  • Command/HQ
  • Technology
  • Virtual Academy
  • Stations
  • Podcasts
  • Product Guide
  • Topics
    Vehicles & FleetTacticalTraining & CareersOn The StreetInvestigationsCommand/HQTechnologyProduct Guide
    Resources
    ForumsProduct GuideHonoring The FallenBy ContributorsExpert InsightsPublicationsWhitepapersWebinarsOriginal ContentJobs
    User Tools
    SubscribeAdvertiseContact UsPrivacy PolicyTerms & Conditions
    https://www.facebook.com/officercom
    https://www.linkedin.com/company/officer-com
    https://twitter.com/officercom
    1. Command/HQ
    2. Technology
    3. Communications
    4. Dispatch Technology

    Caliber Public Safety Delivers Rapid Implementation for Coffey County, KS Dispatch Center

    June 7, 2017
    Internal Server Failure Leads to Migration Solution
    Related To: Caliber Public Safety

    When the Coffey County, KS Sheriff’s Office Communications Center’s legacy server crashed, leaving them vulnerable without Computer Aided Dispatch (CAD) to field emergency calls, Caliber Public Safety (Caliber) worked closely and swiftly to provide an immediate solution. With a rapid implementation, taking just seven weeks from start to finish, the Center now utilizes Caliber’s Next Generation (NG) CAD, which offers the stability and peace of mind needed when working with emergency situations. With this migration to CAD NG Coffey County now relies on solid architecture, meaning they will not have to revert to pen and paper in the future.

    Tasha Rogers, 911 Coordinator/Communications Director for Coffey County, has oversight for all communications, including the 911 system. “When our legacy computer server crashed, it was the worst case scenario for any dispatch center. We had to make a quick decision: re-install and configure the legacy CAD or invest in a next generation CAD. Caliber’s Software for Life program made the decision easy! The Caliber team worked closely with my staff for seven weeks on a rapid implementation of CAD NG. We are no longer on pen and paper and have a CAD system that will help to ensure the safety of our community for years to come.”

    According to Faysal Tay, VP of Sales and Marketing for Caliber Public Safety, “For those who have experienced equipment failure, there is a sense of urgency to get the system back as quickly as possible. Our rapid implementation with Coffey County was a prime example of working together to achieve a common goal. Our Software for Life program made this possible for Coffey County — due to a server failure, they gained a CAD NG system that will make the dispatchers more efficient and will ultimately make the community a safer place.”

    Caliber is committed to supporting our legacy products for as long as clients rely on them. To help protect the investment agencies have already made in their law enforcement software, Caliber stands by a “Software for Life” policy. All clients who maintain a current maintenance agreement receive the benefit of substantially reduced costs when migrating or replacing their current system with any of the next generation software available within the Caliber Public Safety family of products.

    About Caliber Public Safety

    Caliber Public Safety is committed to creating reliable software with unique information sharing ability that provides instantaneous access to critical, relevant information across multiple agencies. We combine industry best practices with our state of the art suite of products to deliver a client experience that is second to none. The full line of Caliber Public Safety software delivers the critical edge to frontline responders when seconds count.

    Caliber Public Safety is a business unit of the Harris Operating Group of Constellation Software, Inc. Harris Systems USA, Inc. is a member of the Harris Operating Group and is one of the legal entities that markets and distributes software products and services under the Caliber Public Safety platform.

    About Coffey County

    Coffey County Communications, in Burlington KS, employs nine full-time dispatchers who operate in the Communications Center 24 x 7, handling administrative calls, calls for service and 911 calls for fire, EMS and law enforcement. Coffey County Communications is equipped with state of the art equipment, which includes three radio consoles, new 911 equipment to handle not only enhanced 911, but also wireless enhanced 911 (cellular). The communications center is completely computerized, requiring dispatchers to possess high levels of technology skills. Dispatchers are trained to retrieve information for public safety, officer safety, as well as identification information, contained in the states KCJIS network, and the national systems both NLETS and NCIC.

    Continue Reading

    The Evolution of Police Facility Design

    N.C. Police Prevent Active Shooter Incident after 'Credible' Threat Reported

    Sponsored Recommendations

    Whitepaper: A New Paradigm in Digital Investigations

    July 28, 2023
    Modernize your agency’s approach to get ahead of the digital evidence challenge

    A New Paradigm in Digital Investigations

    June 6, 2023
    Modernize your agency’s approach to get ahead of the digital evidence challenge.

    Listen to Real-Time Emergency 911 Calls in the Field

    Feb. 8, 2023
    Discover advanced technology that allows officers in the field to listen to emergency calls from their vehicles in real time and immediately identify the precise location of the...

    2022 Transparency and Trust Report - Public Safety & Community Relationships

    Nov. 16, 2022
    Veritone releases its 2022 Law Enforcement Transparency and Trust Report delivering Five Key Findings of Community Sentiment on Policing

    Voice your opinion!

    To join the conversation, and become an exclusive member of Officer, create an account today!

    I already have an account

    Request More Information

    By clicking above, I acknowledge and agree to Endeavor Business Media’s Terms of Service and to Endeavor Business Media's use of my contact information to communicate with me about offerings by Endeavor, its brands, affiliates and/or third-party partners, consistent with Endeavor's Privacy Policy. In addition, I understand that my personal information will be shared with any sponsor(s) of the resource, so they can contact me directly about their products or services. Please refer to the privacy policies of such sponsor(s) for more details on how your information will be used by them. You may unsubscribe at any time.

    Latest in Dispatch Technology

    Body Cameras

    Video from Fatal Shooting of Texas Police SWAT Officer Released

    Joe Vince
    Nov. 29, 2023
    Dispatch Technology

    Ohio Police Use New Technology to Find Man Shot in Home Invasion

    Nov. 13, 2023
    Joe Vince | Officer.com News
    Dispatch Technology

    With Upgrades, Mo. County Aims to Be at 'Forefront' of 9-1-1 Technology

    Nov. 10, 2023

    Most Read

    Spacesaver at 2023 the Station Design Conference

    Man Convicted of Killing Ala. Police Officer Sentenced to Death

    Okla. Police Officer Dies after Sudden Medical Emergency

    Sponsored

    Listen to Real-Time Emergency 911 Calls in the Field

    Officer
    https://www.facebook.com/officercom
    https://www.linkedin.com/company/officer-com
    https://twitter.com/officercom
    • Contact Us
    • Advertise
    • Do Not Sell or Share
    • Privacy Policy
    • Terms & Conditions
    © 2023 Endeavor Business Media, LLC. All rights reserved.
    Endeavor Business Media Logo