Why Agencies Like Edgar County Are Moving to the Cloud
Public safety work is high-stakes. Seconds matter, and information must travel fast to the right people. But this is challenging, if not impossible, with disparate solutions for CAD, RMS, jail and 911.
When critical systems integrate with each other, it saves your employees time and effort. It helps your agency save money while better serving the community. Real-time data sharing improves coordination within departments and across jurisdictions, helping agencies respond to emergencies faster and more effectively.
A single, integrated system like Public Safety Pro Suite has many benefits. It streamlines operations, reduces administrative burdens, enables real-time data sharing and much more. As Edgar County discovered, these benefits are amplified with a cloud-based solution.
Edgar County, IL has been using an on-prem version of Pro Suite since 2019. They are now one of the first agencies to use Pro Suite in the cloud.
“We have been users of CentralSquare’s Pro Suite since 2019, and when they proposed migrating to a cloud-based platform, it was an easy decision for us. We are a smaller county with limited resources, so removing the hassle of server refreshes by moving to the cloud while saving money on equipment purchases helps us better focus on our core mission of keeping the community safe.”
Taylor Ray, 911 Director for Edgar County
By moving to CentralSquare’s cloud-based platform, the county is simplifying dispatch operations and empowering first responders. Now, nearly 30 officers across the Edgar County Sheriff’s Office and Paris Police Department can access mission-critical data from their patrol vehicles, not just the station. That means faster decisions, better coordination and more time in the field.
The move also eliminates the need for costly server upgrades. Instead, Edgar County benefits from automatic updates, built-in redundancy and system reliability that doesn’t depend on aging hardware.
Can your agency benefit by moving to the cloud? The transition may not be as difficult as you expect, and the outcome makes it worthwhile.
Moving to the Cloud is Easy and Fast
Moving to the cloud with CentralSquare’s Pro Suite is simpler than you might expect, especially if you’re already using the on-prem version.
Because it’s the same product, there’s no need to retrain your team or reconfigure your setup. Your staff continues working with the interface they already know – but with faster access, automatic updates, more reliability and no server headaches.
For current Pro Suite customers, the transition only takes a few days. It’s a smooth, guided process with minimal-to-no downtime. Your data moves securely, your settings stay intact and your team picks up where they left off.
Pro Suite isn’t the only solution CentralSquare has in the cloud. All of our Public Safety & Justice (PSJ) and Public Administration (PA) products are cloud-ready, giving you a complete, integrated ecosystem built for the future.
Cloud modernization doesn’t have to be complicated. With CentralSquare, it’s fast, familiar, and built for your success.
Other Cloud Adoption Stories
Two public safety agencies – Murrieta Police Department in California and Bradley County 911 in Tennessee – are showing what’s possible when you move to the cloud with CentralSquare.
Murrieta PD became the first to transition to CentralSquare’s cloud-based CAD system, powered by AWS. The switch resulted in better uptime, cybersecurity and version management. Dispatchers now work with a more intuitive interface, tailored to their workflows. IT personnel enjoy the peace of mind that comes with eliminating single points of failure.
With fewer disruptions and increased reliability, officers can stay focused on the mission – serving their community quickly and effectively.
“By eliminating single points of failure and ensuring access to the latest software, CentralSquare’s cloud-based CAD has revolutionized how we manage our critical systems. This partnership has delivered improved reliability and predictability, allowing us to focus on serving our community quickly and effectively.”
Matthew Henry, Chief of Police of the Murrieta Police Department.
Bradley County 911, a longtime CentralSquare partner, is taking things a step further. This year, they will go live with CentralSquare’s Public Safety Enterprise Suite in the cloud (CAD, RMS, Mobile, and Jail). Serving more than 100,000 citizens near Chattanooga, Bradley County is leveraging cloud scalability to support growing demands and strengthen cybersecurity. Already known for their use of location-based 911 systems, the county is betting on automation and innovation to reduce response times and future-proof operations.
“CentralSquare’s Public Safety Enterprise Suite sets the standard for innovative technology solutions, seamlessly integrating with our systems and proving its quality, reliability, and ease of use in stressful situations.”
Sherri Maxfield, Director at Bradley County 911
Both agencies prove what’s possible when you pair public safety with the cloud: faster service, fewer risks, and better tools for those who protect and serve.
Learn More at ENGAGE (Cloud Sessions)
For those attending ENGAGE 2025, there will be several sessions on our cloud-based solutions. Attend one of our panel discussions on “the cloud” to get tips on migrating effectively and to hear how other public agencies have benefited from it.
- Cloud Early Adopters Panel Discussion: Hear from other customers about their experiences with our cloud-based PSJ solutions.
- Cloud for Local Government Panel Discussion: Learn how other customers have benefited from our cloud-based PA solutions.
- Product-Specific Cloud Sessions: Enterprise CAD, Enterprise RMS, ONESolution, Pro Suite, Vertex, NaviLine
ENGAGE 2025 will be one for the books. You don’t want to miss our expert-led sessions, themed customer parties, or product training. If you’re already registered, review our full schedule and start choosing your sessions now.
