Fla. Conference Attendees Denied Entry at Disney Springs Complex Over Law Enforcement Apparel

Police attendees at an Orlando traffic safety conference were turned away from Disney Springs for wearing agency-branded clothing before the company reversed course and apologized.

What to know

  • Disney Springs staff turned away law enforcement attendees at an Orlando traffic safety conference for wearing apparel with agency logos, telling them to change or cover it.
  • Multiple officers reported being denied entry, and conference messages advised attendees to wear plain clothes if they wanted access.
  • Disney later called the situation a misunderstanding with security over a policy interpretation and apologized for the confusion.

A Disney resort complex in Florida is apologizing for wrongly turning away attendees at a traffic safety conference this week for sporting apparel with law enforcement logos.

Police officers and law enforcement members at the Institute of Police
Technology and Management Symposium on Traffic Safety in Orlando were told by security that they couldn't enter the Disney Springs shopping and entertainment complex if they were wearing shirts and other clothing with agency logos, WKMG-TV reports. Attendees were told to wear plain attire if they wanted to enter Disney Springs.

"We were not allowed to enter wearing law enforcement related clothing," an officer who requested to be anonymous told WKMG. "They said we could turn it inside out."

On Wednesday, Lt. Gov. Jay Collins went to the conference to try to resolve the matter. He spoke to security officials, and a solution was reached Thursday.

"They will be able to wear a polo shirt appropriately when they walk in," Collins told WKMG. They won’t be rolled back."

Disney called the situation a misunderstanding with security, which thought law enforcement apparel would confuse guests. That policy interpretation was too conservative, and the company has apologized for the mix-up, representatives told WKMG.

The traffic safety conference ran from Monday to Thursday at Hilton Orlando Lake Buena Vista, which is in the Disney Springs complex.

About the Author

Joe Vince

Joining Endeavor Business Media in 2018, Joe has worked on the company's city services publications. He began working at OFFICER.com as the assistant editor. Before starting at Endeavor, Joe had worked for a variety of print and online news outlets, including the Indianapolis Star, the South Bend Tribune, Reddit and Patch.com.
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