PARAMUS, New Jersey, September 9, 2015 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) today announced that it will be supplying the Philadelphia Police Department with additional 9-1-1 call recording and incident management capacity for Pope Francis' upcoming visit to the U.S.
NICE is donating its technology and services to help the Police Department equip a temporary 9-1-1 center that will be set up to handle the anticipated higher volume of calls during the event. Philadelphia is the third stop on the Pope's U.S. tour which commences September 22. The Philadelphia Police Department has been using NICE's recording solutions in its main 9-1-1 center for over a decade.
"From an emergency communications standpoint, preparing for an event of this scope and magnitude is no small feat," said Sgt. Gregory C. Masi, Philadelphia Police Department Communications Division. "We would like to thank NICE, a long-time and valued partner of Philadelphia Police Department, for stepping up and providing us with the expanded capacity we need to capture and manage our emergency communications."
"We are pleased to be able to help the Philadelphia Police Department prepare for and manage expanded emergency communications needs during this unprecedented event," said Chris Wooten, Executive Vice President, NICE Security Group. "This collaboration is built on a long-standing relationship with the Department. It also reinforces our commitment to helping leading law enforcement agencies manage their public safety needs both day-to-day and in special circumstances."
About the Philadelphia Police Department
The Philadelphia Police Department (PPD) is the nation's fourth largest police department, with over 6600 sworn members and 800 civilian personnel. The PPD is the primary law enforcement agency responsible for servingPhiladelphia County, extending over 140 square-miles in which approximately 1.5 million reside.http://www.phillypolice.com
About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE's solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. http://www.nice.com.