Motorola Solutions Gains Federal Certification for AI Translation in Public Safety
What to Know
- Motorola's Assist translation is now FedRAMP Class D certified, ensuring compliance with federal security standards for AI-powered language translation.
- The system integrates with SVX body-worn devices and APX NEXT radios, allowing officers to activate voice translation instantly during incidents.
- Secure cloud architecture employs FIPS encryption, multi-region redundancy, and zero-trust controls to protect sensitive data and evidence.
Motorola Solutions has achieved Federal Risk and Authorization Management Program (FedRAMP) Certified Class D status for the translation capabilities of its Assist mission-critical artificial intelligence (AI).
The certification, formerly known as FedRAMP High Authorization, applies to Assist translation when integrated with the SVX body-worn assistant and APX NEXT smart radio.
The certification provides federal agencies with a path to deploy AI-powered language translation while meeting federal security requirements for cloud services. For federal law enforcement officers, the capability is designed to support communication during incidents involving people who speak limited or no English.
Officers can activate voice translation directly through the SVX device. The system combines a remote speaker microphone, body camera and Assist and pairs with APX NEXT smart radios.
Motorola Solutions said the cloud architecture supporting the capability uses Federal Information Processing Standards (FIPS)-validated encryption, multi-region redundancy, zero-trust access controls and real-time oversight at secure U.S. operations centers.
Data stored in the cloud, including video footage and audio streams, complies with Criminal Justice Information Services (CJIS) security standards, according to Motorola Solutions.
In the field, officers can use a button on the device to activate voice translation. The capability is intended to reduce delays associated with manual interpretation resources or third-party translation services during active incidents.
CommandCentral Digital Evidence Management System (DEMS) securely stores uploaded SVX video and audio recordings, allowing agencies to manage digital evidence within the same technology ecosystem.
"Integrating Assist translation into federal public safety operations requires prioritizing secure, reliable communication and oversight. By effectively breaking down language barriers, we can enable officers to communicate clearly during high-stakes situations, helping them navigate emergencies safely and carry out operations with confidence," said Joe Balchune, corporate vice president, Federal Markets, Motorola Solutions.
Motorola Solutions also cited additional workflow efficiencies associated with Assist. According to customer feedback, its redaction capabilities can reduce video processing time from about 35 hours to one hour by identifying faces and other sensitive information requiring redaction.
Audio from body-worn devices can also be automatically transcribed and translated within CommandCentral DEMS. Motorola Solutions said this converts recorded audio into searchable text, reducing the time required to manually review hours of evidence.
The company also said integrated translation and policy search can reduce delays associated with manual handbook searches and third-party interpreter call lines.
The FedRAMP Certified Class D designation extends Motorola Solutions' portfolio of federally certified technologies and provides federal agencies with a pathway to deploy the Assist translation capability in security-sensitive environments.
"In federal applications, trust in the confidentiality, integrity and authenticity of data – from the moment of capture to its real-time and evidentiary use – is imperative. We’ve expanded our FedRAMP Certified Class D portfolio to give government customers the utmost confidence in their ability to communicate across language barriers and benefit from having a path to additional operational efficiencies with feature-rich AI capabilities," Balchune said.
