OFFICER Labs: Trusted Technology Solutions T500 Body Worn Camera

The article details the testing process of the T500 body worn camera, emphasizing its simple setup, versatile mounting options, intuitive interface, and the seamless integration with the Trusted Vault storage system, earning it a tested and field-rated seal.

Key Highlights

  • The T500 system includes easy-to-setup docking stations, intuitive video management, and multiple mounting options for versatile use in various uniforms and gear.
  • Cameras activate with a single touch, providing visual and audible indicators, and feature privacy and silent modes for operational discretion.
  • The system's design emphasizes minimal setup time, straightforward operation, and reliable performance, making it suitable for law enforcement agencies seeking cost-effective solutions.
  • Trusted Technology’s T500 system has been awarded the OFFICER Media Group 'Tested / Field-Rated' Seal of Approval, reflecting its quality and user-friendly features.

It’s hard to believe that body worn cameras have only been in regular use in the United States for (roughly) 15 years. With a reported 80% or more of agencies having instituted body worn camera programs by 2016, there was a lot of expense that was unanticipated. Everyone knew that video storage would cost, but the extent largely wasn’t known. Agencies soon learned that FOIA requests demanded a lot of manhours to fulfill and that hardware/firmware/software upgrades often had hidden costs attached.

We were recently tasked with testing the Trusted Technology Solutions T500 Body Worn Camera system. The system sent for testing included two body worn cameras, the T500 docking station and access to the Trusted Vault video storage and management system. Prior to field testing, our test team received a briefing from representatives of Trusted Technology and immediately identified the video storage and management system as easy and intuitive to use. That “easy and intuitive” became a theme heard often as the testing continued.

The T500 docking station, used to recharge the cameras and download videos from them, was quick and easy to set up. It only required a power source, space to place it and direct connection to the Internet. The cameras themselves only fit into the docking station one way, “snapping” in and showing indicator lights for charging status and connectivity to the docking station itself. For remote charging, there is also a USB fed power cable that the camera can be docked in, but note that this charging option does not allow for uploading videos to the Trusted Vault system.

The test unit cameras we received came with three mounting options to include a MOLLE mount, a spring-loaded clip-on mount, and a magnetic mount. Between the three types of mounts, we were able to test the cameras on an external body armor carrier, a uniform shirt and a sweatshirt. For the sweatshirt we used the magnetic mount and it’s strong enough that when it connects outer plate to inner plate, you’ll feel it if you don’t get your fingers out of the way. It holds the camera securely and stays in place even during rigorous activity. Notably, the T500’s footprint is roughly a third smaller than any body worn camera currently sold to law enforcement—achieved without compromising battery life or video-storage capacity.

The camera itself goes into the mount only one way and then is turned to lock in. If you view a given mount vertically, the camera would go into the top upside down and then be turned 180 degrees to be worn. If the mount is turned sideways, the camera would go in and be turned 90 degrees and still be locked in.

The cameras activate with a single touch and have both audible and visual indicators when they are recording. Like most camera systems today, they are recording perpetually but only SAVE the video when activated by the necessary touch. Because the T500 is always recording, it needs no Bluetooth triggers—any missed event can be retrieved afterward through Vault Retrieve. It is also RF-Silent by design, emitting no Bluetooth or Wi-Fi signal and so removing a wireless attack surface that could be hacked or used to track the wearer. The same touch stops the recording. A button on the T500 camera allow you to “run silent,” which disables the beep and LED indicators to indicate recording has started. Another button allows you to put the camera in privacy mode to completely prevent the camera from recording. The complete user guide for the camera, the Vault and the dockings station are linked on the Trusted Technology homepage at https://trustedtechnology.ai/.

Our test team was very impressed with the cameras and the ease of use for the Trusted Vault system.By stripping out unneeded RF hardware and shrinking the profile, Trusted Technology also holds cost to $50–$65 per camera per month including unlimited AWS video storage—roughly 40–55% below any other body worn camera vendor we know of serving law enforcement. We have no hesitation in awarding the T500 system the OFFICER Media Group “Tested / Field-Rated” Seal of Approval.

 

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