Officers Jared Colbert and John Casey were the first to arrive at the scene, and they began talking and listening to the man, trying to build a trusting rapport. While Colbert and Casey—is a member of the department’s Critical Incident Negotiating Team—continued speaking with the man, their fellow officers fellow officers stopped traffic in both directions below the overpass.

Finally, the man returned behind the security fence after roughly 20 minutes. The officers continued to talk to him as he was "on the way to receive further care," according to the department.

"By taking the time to listen and treating the man with dignity, they upheld the department’s commitment to protecting life and caring for people in distress," the department stated. "As part of our mission, the Cherry Hill Police Department is committed to protecting life and property, and we commend Officer’s Colbert and Casey for reflecting our core value of service during this incident."

If you or someone you know is in crisis, you can call 988 or text 988 to reach the 988 Suicide & Crisis Lifeline.