Verbal Judo: Excellence in Tactical Communications

Intended Audiences for This Course •Anyone in the Field of Public Safety: Police, Probation (Juvenile or Adult), Corrections, Fire, USFS, BLM, Dispatchers, Campus Safety, Investigators •Government and Private Sector Personnel: Inspectors (Ag, Building, Code), Liquor or Gaming Control, Security, Private Investigators, Other Government Personnel This Course Covers: •Conflict Management Enhance Personal Safety Diffuse Potentially Dangerous Situations Lessen Stress at Work and at Home •Enhance Professionalism Improved Employee & Agency Reputation Increase Productivity Decrease Citizen Complaints Decrease Vicarious Liability Enhance Articulation Instructor: Mike Manley is Vice President of Operations and a Trainer for the Verbal Judo Institute, Mike has created an exciting, edge of your seat, powerfully informative Verbal Judo presentation. Mike brings mastery to the classroom as a result of his extensive experience. That experience includes 23 years of hands on conflict resolution in the streets of New York City as a police officer. Before his retirement from NYPD, Lieutenant Manley created, staffed and administered The Verbal Judo Training Unit of the New York City Police Department. Prior to his moving on into the private sector, he also assisted in creating the internationally renowned CPR (Courtesy Professionalism Respect) program at NYPD. Only $99 when you register via our website: www.code4.org Register via phone 800-622-9391 & cost is $109 (Save $10 when you register on-line) Cost includes course certificate & handout Group discounts (10 or more) Prepayment not required we can bill agency! Attendance certificates will be available for CEU credit or training files.