Genetec Calls for Tighter Identity Management Across Connected Security Infrastructure

Genetec is urging organizations that manage connected physical security systems to strengthen identity and credential governance as artificial intelligence-driven cyber threats continue to evolve.

Ahead of World Password Day, the enterprise physical security software company said organizations can no longer rely solely on routine password changes or basic cybersecurity practices to secure connected environments. The warning applies to agencies and organizations operating network-connected cameras, access control systems, servers and cloud-based security services.

According to Genetec, credential-based attacks are becoming more sophisticated as attackers use artificial intelligence tools to automate phishing campaigns, scale social engineering efforts and identify vulnerabilities more quickly. The company said poorly managed or weak credentials can expose sensitive operations and provide pathways into broader enterprise networks.

This includes credentials used to connect directly to security devices, which the company said are often overlooked during cybersecurity planning. Genetec warned that static or improperly managed passwords on physical security hardware can create direct access points for attackers.

“AI is changing the speed and scale of cyber risk," said Mathieu Chevalier, principal security architect at Genetec Inc. “Attackers can now move faster and are using AI to impersonate people, tailor social engineering attacks, uncover vulnerabilities at scale, and evade detection. To respond, organizations need to actively govern access and identity across their systems, not just set controls once and hope they hold.”

The company cited findings from its recent Enterprise Physical Security in the Cloud Era research report, which surveyed more than 7,300 physical security professionals worldwide. According to the report, 58.7% of respondents reported an increase in phishing and smishing attacks, while 41% said they experienced a rise in physical or cyber-related incidents. Social engineering was identified by 43.5% of respondents as a leading attack vector.

Genetec said organizations should adopt a governance-first approach to identity management within physical security environments. Recommended measures include eliminating default or shared credentials, implementing passkeys and multi-factor authentication, and replacing static passwords with certificate-based authentication where possible.

The company also called for closer coordination between information technology teams and physical security personnel. According to Genetec, agencies can improve visibility into credential-related risks and strengthen incident response by applying consistent security standards across departments.

Genetec further recommended treating physical security infrastructure with the same oversight as other mission-critical systems. The company said regular access reviews, controlled software updates and partnerships with trusted technology providers can help improve operational resilience and reduce credential-related vulnerabilities for organizations managing connected security environments.

To learn more about how organizations are addressing cyber risk in connected physical security environments, download the Genetec Enterprise Physical Security in the Cloud Era research at https://resources.genetec.com/ebooks-reports/enterprise-physical-security-in-the-cloud-era