AVeL-CAD is a map-centric Computer-Aided Dispatch system designed to optimize the operations efficiency of public safety emergency services. Based on the latest technologies and software standards, this CAD and emergency response system improves operations and ensures a fast and efficient assignment of resources. In order to reduce response time and enable dispatchers to better support officers in the field, AVeL-CADdelivers the right information to the right people at the right time, from the call-taker to the dispatcher, to the mobile unit. AVeL-CAD, from Avel-TECH, an Ortivus company, works on MS Windows NT and is built on object-oriented programming technology to provide flexibility, adaptability, and ease of use. The Windows environment, combined with the interactive mapping system, enables the dispatcher to rapidly visualize more data relating to a particular incident or situation, thus helping him to make better and faster decisions.