InterTalk is Pantel's leading integrated telephone/mobile radio communications control and dispatch console system. InterTalk is an efficient, state-of-the-art product that merges CTI (computer-telephony integration) technology with radio communications systems and provides a migration path to advanced features such as trunking, Automatic Vehicle Location (AVL), CAD, and digital services like Voice over IP (VoIP) and mobile data.
InterTalk's unique feature set differentiates it from both traditional communications control console systems and modern CTI-based call centers. InterTalk's emphasis is on radio-related communications along with an ability to adapt to a wide variety of specialized interfaces.
InterTalk’s proven track record for mission-critical communications control operations with standards-based architecture makes it the choice for agencies needing a highly cost-effective way to integrate different types of voice and data communications.
Pantel's commitment to open standards and our philosophy of developing our solutions on off-the-shelf platforms gives InterTalk a unique ability to address today’s rapidly changing communications control needs, and the power to evolve to meet the even more demanding requirements of the future.