West Safety Services is North America’s leading provider of 9-1-1 technology solutions for traditional phone companies, wireless carriers, satellite and cable operators, VoIP providers, and public safety and government agencies. Backed by over 36 years of world-class network engineering focused on the needs of public safety, West manages the entire emergency response continuum through data management, reliable networks and a deep understanding of public and personal safety emergency response protocols. We continue to develop ground-breaking Next Generation 9-1-1 (NG9-1-1) solutions.
West connects people to first responders - firefighters, law enforcement, ambulance services, and to the “first” first responders - the telecommunicators answering calls in public safety answering points (PSAPs). Our seamless, reliable, redundant, end-to-end infrastructure enables responding agencies to locate, route, transport and deliver emergency communications to help save lives.
The communications industry has exploded with new technologies such as IP, Voice over Internet Protocol (VoIP), text messaging, cloud computing, M2M communications and more. West continues to break new ground, leading the industry by providing users of both traditional and emerging technology with high-quality, reliable access to 9-1-1.
Our systems and services touch millions of lives every day. We take that responsibility seriously.
We connect. We deliver. We are West.