CentralSquare One from CentralSquare Technologies is a unified intelligence platform that connects dispatch, records, AI-powered intelligence, and investigative workflows into a single experience.

CentralSquare One introduces a unified intelligence layer that connects every stage of an incident, from the initial 911 call through response, investigation, and final reporting. It brings together NG911, CAD, RMS, mobile applications, Centerline AI™, and FirstTwo™ into a single experience, delivering relevant intelligence within the workflows public safety professionals use every day.

CentralSquare One replaces fragmented workflows and manual data lookup with one platform that closes the gap between your platforms. Officers arrive informed, and dispatchers coordinate instead of relay information, for safer response and safer outcomes.

Available as a cloud-based enhancement, CentralSquare One puts real-time intelligence in the hands of every responder, on every call, from first call to final report.

Features

• Pre-Dispatch Intelligence: Instant address-level context appears in CAD before the call is confirmed. Prior incidents, risk flags, and household patterns surface automatically — no manual lookup, no 60-day cap. Dispatchers start informed.
• Automated Intelligence: The moment a call is confirmed, Centerline AI™ and FirstTwo activate automatically. Known offenders, warrants, household context, and neighborhood intelligence populate, so parallel queries across all connected systems surface in under 30 seconds.
• Know Who’s On the Other Side of the Door: Safer, more confident responses in the field, with full incident intelligence, ranked risk profiles, and geospatial intel maps on every device — so every officer sees the same picture, simultaneously.
• Agentic Intelligence & Reporting: Get hours of analysis in seconds, with Centerline AI™ and FirstTwo built into CentralSquare One™, allowing for natural language queries, pattern discovery, structured event data, and more.