Axon 911 provides law enforcement agencies with intelligence from call to closure. Built on Carbyne’s cloud-native infrastructure and Prepared’s AI capabilities, the new emergency communications platform covers the full lifecycle, from the moment someone calls for help to the moment a case closes.
Carbyne's call-handling technology is the infrastructure foundation of Axon 911 (Carbyne Core). Prepared's AI capabilities form the intelligence layer. Together they are one platform under the Axon 911 name.
911 currently runs on systems built for a world before artificial intelligence. More than 240 million calls are made every year in the United States alone. Most are still answered on infrastructure built decades before the people answering were even born. The richest intelligence about an emergency is generated in the first seconds of a call. Almost none of it reaches first responders intact.
Carbyne offers cloud-native call handling and routing built for the availability and resilience requirements of emergency communications. This isn't a hosted version of an on-premises system. It is an architecture designed from the ground up for the cloud, with no on-premises hardware to install, maintain, or replace.
Prepared brings assistive intelligence that helps call-takers, dispatchers, and supervisors do their jobs better. It reduces cognitive burden, surfaces the right information at the right time, and augments human performance rather than replacing it. Active in more than 1,000 agencies across 49 states.
Axon 911 is also connected from the call center to the courtroom. When an incident ends, that doesn't mean it's closed. With Axon 911, the intelligence chain doesn't end at dispatch. It empowers the rest of the Axon Ecosystem.