Zetron announced that the new release of its computer-aided dispatch (CAD) system offers a range of new capabilities that improve the ways public-safety agencies obtain, use, and track incident information and resources. These improvements include:
- Enhanced incident handling and incident management. New capabilities allow users to: access information based on incident role; link incident-management records; detect duplicate incidents; clone incidents; and view incident information by agency.
- Support for multiple database operation. Provides mirrored duplicate databases, background database synchronization, and automatic database failover.
- Interface support for next-generation ALI standards.
- Improved National Crime Information Center (NCIC) search capabilities, including query by person, vehicle, article, boat, or gun.
- Enhanced resource management that improves how incident resources are assigned and controlled.
- Improved location validation. Includes search for location by name, intersection, or previous incident locations.
“Our updated CAD system improves agencies’ ability to obtain and apply incident information and resources,” said Zetron V.P. of Product Management, Gary Stidham. “This, in turn, improves the speed and accuracy of their response as well as their ability to manage, associate, differentiate, and report critical information—both during and after an incident.”
