Comm Center training products and workshops for 9-1-1. Simulators for call taking and emergency radio. DVD training for Call Taking, Emergency Radio, Suicidal Callers. Domestic Violence training for Call Takers. NEW Good Call Bad Call Your Call - a critical thinking tool that scripts police, fire, EMD and combined calls with best practices and trainee questions. In addition skills training The Zone and 911 Select typing program for testing new hires. 9-1-1 Academy Core Curriculum for classroom presentations created at one of the first 911 college programs. Power Points, books on stress and negativity, PTSD and supervision. Standard Operating Procedures, Training Manual Template. FREE downloads, 911 Blog. We have served 911 for 22 years and our company is staffed with communications professional educators, college instructors, dispatch personnel. Visit today and help your VITAL link with great training products and resources for a healthy Comm Center - it could mean your life and safety as a responder.