How Police AI Tools Can Improve Workflow, Benefit Customer Service

July 10, 2025
From clearing up garbled speech on 9-1-1 calls to providing victims with automated investigation updates, artificial intelligence can make police interactions with the public more efficient.
About the Author

Toni Rogers

Toni Rogers is a freelance writer and former manager of police support services, including communications, records, property and evidence, database and systems management, and building technology. She has a master’s degree in Criminal Justice with certification in Law Enforcement Administration and a master's degree in Digital Audience Strategies.

During her 18-year tenure in law enforcement, Toni was a certified Emergency Number Professional (ENP), earned a Law Enforcement Inspections and Auditing Certification, was certified as a Spillman Application Administrator (database and systems management for computer-aided dispatch and records management), and a certified communications training officer.

Toni now provides content marketing and writing through her company, Eclectic Pearls, LLC.

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