OAISYS® (www.oaisys.com) is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises. OAISYS’ Tracer solution is an invaluable tool for public safety operations. Built upon patent-pending Portable Voice Document (PVD™) technology that allows easy search and location of call recordings using several different parameters, Tracer provides advanced quality assurance, personnel development and reporting tools, along with other unique features and options of particular benefit to public safety agencies, including incident reconstruction, portable incident replay, desktop screen recording, secure user access, flexible recording options and robust training, evaluation and coaching tools. Tracer offers flexible storage, easy retrieval and simple playback of calls, along with reliable, customizable call recording and incident management support.
Tracer, the professional interaction management solution from OAISYS, delivers versatile recording functionality combined with powerful quality assurance, monitoring, output and...
