We provide comprehensive solutions to police, fire and EMS emergency dispatching using the National Academies of Emergency Dispatch-approved Priority Dispatch System&. PDC offers the protocols in both software (ProQA) and cardsets versions. We also offer quality improvement software (AQUA), training, consulting and Academy accreditation support.
ProQA integrates the power of the National Academies of Emergency Dispatch protocols with today's computer technologies. It helps emergency dispatchers move smoothly through case...
AQUA Quality Assurance software automates the entire emergency dispatch case review process. It assists in everything from data entry, to cmopliance scoring, to reocrd keeping...
This Computer-based training is designed to enhance the learning experience and help agencies reduce course development costs, instructor fees, overtime pay and the logistics ...
I nudged my relief who finally opened her eyes. Without acknowledging the lack of her diligence (or any movement at all) she pulled out her headset, shoved herself up out of her...
Often dismissed, treated as irrelevant by officers and citizens and dealing with hypervigilance, bureaucracy and lack of control, dispatchers face many stresses of the occupation...
It’s tough but each call either 9-1-1 or in radio needs to be handled “by the book.” If a citizen asks for an officer, send one. If an officer doesn’t handle the call the way ...
June 14, 2011
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