PowerPhone, Inc. is the world leader in crisis communications training and technology. Since its inception in 1984, PowerPhone has trained over 180,000 public safety professionals, in more than 8,000 global training classes, to save seconds and save lives in emergencies. Built on the premise of One Number, One Protocol®, PowerPhone is the only provider of integrated police, fire and EMD protocols, training and technology solutions. PowerPhone is the maker of Total Response®, a comprehensive system that combines revolutionary Computer Aided Call Handling (CACH®) software, easy-to-follow tablets, excellent dispatcher training and nationally-recognized accreditation. PowerPhone’s proven methods empower public safety professionals to make thoughtful, outcome-driven decisions to ensure that every call gets it all and continue to set the standards for call handling throughout the world. For more information, visit www.powerphone.com.
911 professionals can now be even better prepared to respond to the disaster-related emergency calls that come ever more frequently into their call centers.PowerPhone, Inc., a...
PowerPhone’s Computer Aided Call Handling (CACH) software is a revolutionary concept in public safety call handling. CACH is the patented, electronic embodiment of the Total Response...
The FCC is looking to modernize America’s 9-1-1 services to enable the public to obtain emergency assistance by means of advanced technologies beyond voice-centric devices. Always...
This groundbreaking new continuing education course applies the concepts of Verbal Judo, an internationally recognized method of defusing conflict and redirecting behavior with...
PowerPhone has expanded Telephone-CPR certification from our Emergency Medical Dispatch certification as an optional add-on at no additional charge for Fire Service Dispatch and...
MADISON, Conn., Jan. 13, 2016 /PRNewswire/ -- Enterpol CAD has interfaced with Total Response CACH, offering their customers access to PowerPhone's higher standard for emergency...
is pleased to announce thatLove County E911 (Love County, Oklahoma) has upgraded their 911 emergency call handling system to incorporate our Computer Aided Call Handling (CACH...
PowerPhone is pleased to announce that Boyd County 911 (Boyd County, Kentucky) is the latest agency to adopt its Total Response system to support Emergency Medical Dispatch.