Call and e911 Center Recording with the Voxida Software Suite: Record, analyze, monitor and report on your digital PBX, VoIP telephone and radio calls with Voxida
Voxida is designed to respond to your demands, accommodate your work-flow and efficiently capture, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to
- Record calls Full-Time, also known as 100% Recording
- Record calls On Demand, so that you capture only the conversations that are of interest to your center
- Schedule recordings on a per channel or per extension basis, to conform to corporate or regulatory requirements
- Live Monitor calls for quality assurance
- Run reports on your center's activities, calls, and performance
Using role, site-wide and user based permissions, you can enable or disable the items in this call recording software suite to suit your requirements. For example, you can record most of the phones full time, some on demand and yet others on a scheduled basis. Your administrator can specify if live monitoring is possible on a given extension or channel as well.
It's also helpful to note that the both the Voxida appliances and call recording software suite are now sold with expanded PBX support, for models including
Alcatel PBX Call Recording
Avaya PBX Call Recording
Cisco Call Recording
Ericcson PBX Call Recording
Inter-Tel PBX Call Recording
Mitel PBX Call Recording
NEC PBX Call Recording
Nortel PBX Call Recording
Siemens PBX Call Recording
Learn more at http://www.accuratealways.com/record