In his best-selling book, The Speed of Trust, Stephen M.R. Covey describes “the high cost of low trust” in terms of taxes. When trust is low in an organization, processes bog down, communication becomes guarded, decisions are put on hold while facts are checked and rechecked, and attention becomes focused on hidden agendas rather than on key objectives. Every consequence of low trust exerts a toll on your organization’s ability to succeed. Opportunities go by the wayside as clarity becomes clouded. Results become diluted and unpredictable, and those results that are achieved come slowly – at a high cost.
The good news is that improving trust is well within the grasp of most people, organizations and communities. Long perceived as a “soft” – or simply ignored – asset in the workplace, FranklinCovey’s Speed of Trust programs raise trust from a liability to a strategic advantage. Comprised of two different programs, Leading at the Speed of Trust and Working at the Speed of Trust –For Associates, FranklinCovey’s Speed of Trust solutions will help your organization achieve better results faster – and with lower costs.