In the last few years, the video visitation market has emerged from its humble beginnings as a means of eliminating the movement of inmates and visitors and reducing contraband inside a correctional facility to helping correctional facilities streamline their entire visitation process and significantly reduce operational costs.
The core functionality of Renovo’s Video Visitation solution is that it allows facilities to easily schedule, manage, automate and report on their visitation environment. Because this approach enlists software to do many of these jobs, facilities can reallocate human resources to more mission-critical tasks.
Now in its fourth generation, Renovo continues to expand VisManager’s functionality.
Renovo’s newest software release, VisManager 4.5, offers several new features. One such feature provides a configurable station selection engine that enables facilities that have single-, dual- and/or Americans with Disabilities Act (ADA)-classified stations to set assignment priorities for those stations. For example, if a person schedules themselves for a visit, they can be assigned to a single handset station, whereas a family coming in for a visit can be assigned a dual-handset station. This way, facilities can “right size” station features during the design phase — saving money and providing better service for the public.
VisManager 4.5’s most innovative feature is the ability to provide scheduling software to facilities that either do not have video visitation capabilities or the budget for a complete video visitation system. Renovo offers the unique ability to provide standalone software for scheduling and managing face-to-face visits for the corrections market.
VisManager 5.0 is already in development, and promises to incorporate even more customer-centric features.