SAN DIEGO, CA (November 1, 2013) – The editorial committee of Public Safety Communications magazine formally recognizes TriTech’s Inform CAD+911 solution as one of the most innovative products in public safety. TriTech’s Inform CAD+911 goes beyond providing a unified call taking and dispatch solution; it is truly the first solution to enhance the emergency response workflow by leveraging the intelligence of CAD to enhance decision making before the call is even answered. Published by PennWell, Public Safety Communications is the official publication of Association of Public Safety Communications Officials (APCO) International and is the authoritative source of information on public safety communications worldwide.
- TriTech’s Inform CAD+911 solution builds upon TriTech’s proven Inform 911 and Inform CAD software utilized in many communication centers worldwide today. A converged CAD+911 solution provides immediate productivity improvements with a single hardware environment, common user interface, and combined system administration. Using patent-pending technology, the most compelling benefit of unifying the functionality comes in the form of improved workflow and better decision making. From triaging a call before the call is answered, to interactive text messaging capabilities, to alerting field personnel of incoming emergency calls in their vicinity—CAD+911 revolutionizes the emergency call workflow.
- The selection of Inform CAD+911 as an APCO Hot Product marks the fourth year in a row that TriTech has been awarded the prestigious APCO Hot Product Award. TriTech’s Inform CAD Advisor module was selected in 2010, the Rotation Provider module was selected in 2011, and the IQ solution was selected in 2012.
- Public Safety Communications is a monthly publication published by PennWell on behalf of the Association of Public Safety Communications Officials (APCO) International. This year, 52 companies submitted 69 products for consideration in the Hot Products review opportunity. An anonymous team of reviewers examined the products during the APCO Conference in Anaheim, California. Based on the reviewers' public safety experience and comments, the editors selected Inform CAD+911 as one of the best new products of 2013. Full details of the Hot Products review will be featured in the November issue of Public Safety Communications magazine.
Scott MacDonald, Senior Director of Product Management of TriTech Software Systems
“TriTech’s Inform CAD+911 distinguishes itself from other solutions in the industry because it utilizes our own telephony and CAD technology to provide a true convergence of 911 call taking and dispatch. More importantly CAD+911 provides communication center personnel with a new workflow that leverages CAD information to improve decision making for the call taker, dispatcher, and field user, without requiring additional applications and complexity. The selection of Inform CAD+911 as an APCO 2013 Hot Product validates the positive reception we’ve encountered at tradeshows, in market research, and in customer demonstrations. This Hot Product award, along with that of years’ past, shows that we’re not slowing down on our innovation. We have a clear direction – empowering our customers with technology so that they may be successful at managing their current resource and workload challenges of today as well as the future obstacles of NG911.”
About TriTech Software Systems
TriTech Software Systems has been developing innovative solutions for public safety for more than 20 years. The company provides products and services to address any size and type agency with an end-to-end product suite to meet the needs of any agency – police, fire or EMS.
TriTech Software Systems’ sole focus is public safety software. The company’s experienced team of more than 350 industry experts each contribute, on average, more than a decade of industry experience. TriTech has delivered the most trusted public safety software for over two decades and continues to lead the market with innovative, enterprise-wide solutions for call-taking, dispatch, records management, jail management, analytics and intelligence, field-based reporting, patient care reporting and billing.
For the best end-to-end integrated solution with unparalleled workflow to serve any size and type of agency, join the 2,500+ agency installations serving over 200 million citizens across 7 countries who rely on one company – TriTech Software Systems.