Software in action Part 1: Proactive policing

When it comes to police communications, people often overlook the importance of document sharing. But in law enforcement, the inability to access the right information at the right time isn’t just inconvenient—it can be deadly. “Officers respond...

Today, a tight, three-way integration between Laserfiche, Tiburon (LBPD’s records management system) and Business Objects (LBPD’s business intelligence software) gives officers the ability to pull up reports containing hyperlinks to documents stored in the ECM system. Using the laptops in their patrol cars, officers can instantly access the injunction-related information and documents needed to make arrests.

By using technology and intervening before gang members have a chance to commit violent crimes, the LBPD has made its community a safer place to live. “Gang-related crimes are expensive to investigate,” McDonnell says. “By reducing the number of serious crimes committed by known gang members, we’re able to streamline services while increasing public safety.”

Real-time, field-ready info

Police departments that use ECM software empower officers to fight crime more swiftly, safely and proactively.

“We’re talking real-time investigative tools at the officers’ fingertips,” Beahen adds. “When you think of instantly delivering to every officer’s car every piece of information that’s in our criminal files, that’s huge.”

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Kimberly Samuelson joined Laserfiche in 2001 as a regional manager. She currently serves as director of government strategy. Samuelson is a 17-year software industry veteran and a frequent presenter at industry events. She holds a Bachelor of Fine Arts degree from Rutgers University. Connect with Laserfiche by visiting

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