Mrs. Darling was unable to function normally for two years after witnessing the cold-blooded killing of her husband, but she returned to Virginia for the trial. Kasi was convicted in the fall of 1997, was sentenced in January 1998, and executed in November 2002. Garrett acknowledges that dealing with family in this case was a challenge. "I had to talk around classified information, and it required sensitivity," he says. He continues, "The family was allowed to participate from a knowledge standpoint."
Garrett also investigated the high profile case of a triple homicide of three employees at a Starbucks coffee shop in Washington, D.C. in July 1997. The case began with no clue concerning who committed this crime. Garrett developed a relationship with the corporation that was also victimized by this horrific crime, and he brought them into the case. He discovered that individuals within the organization were a wealth of information, and he also kept the security staff up to date with information. The store remained closed for three months so that Garrett could conduct reenactment scenarios. "They bent over backwards to help," says Garrett. An arrest and conviction resulted in the case.
Garrett also worked as the lead FBI investigator in the case of Chandra Levy, an intern who worked in Washington, D.C. for former Congressman Gary Condit (D- Calif.). She was reported missing in 2001, and her partial remains were later discovered in Rock Creek Park. "As much as we could with the family, we would keep them up to speed," says Garrett who also worked the case closely with the District of Columbia Metropolitan Police Department. Mrs. Levy would call for general updates regarding the case. "If the family wants to be involved, it's your responsibility to keep them in the loop and talk to them regularly. The key is that you communicate with them. It's an important component of the case."
Garrett emphasizes it is vital that law enforcement officers treat victims and survivors humanely and professionally. "How you treat people--no matter in what capacity--is critical. It comes back to you in a positive or negative way. If you don't treat people humanely, what do you expect to get back? The footprints we leave as a result of the case directly reflect on us as individuals and our departments and agencies," says Garrett. The importance of understanding the impact of crime victimization is essential for law enforcement officers to effectively fulfill their role in the system, and to make a difference in the lives of those whose lives have been disrupted by tragedy.