SaaS applications level the information sharing field

     From the business world to government and public safety, hosted software solutions are changing the paradigm for how software is purchased and used. Hosted software solutions, otherwise known as Software as a Service (SaaS), offer a level of...


     As agencies come up to speed with new technologies and mandates for information sharing among first responders, there will be greater prevalence of remote data systems coordinating the flow of information between agencies. The progression toward third-party systems controlling the flow of information is a natural one considering the number of idiosyncratic records management systems at the local, state and federal level that must be synchronized to have effective intra-agency communications.

     Dennis Duval retired as chief of police in Syracuse, New York, in 2004 after 27 years of law enforcement service. Prior to being appointed chief, he served in many positions including detective, patrol shift supervisor, deputy chief and SWAT team commander. During his time as chief, Duval drove the formation of the Central New York Information Sharing Project. Nationally recognized, the project has been spotlighted and further funded by the State of New York and U.S. Departments of Justice and Homeland Security as a model for information sharing and inter-jurisdictional cooperation.

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