For the South Eastern Massachusetts Law Enforcement Council (SEMLEC), the Dartmouth Police Department acts as the regional hub server for 25 IMC-connected law enforcement agencies. The SEMLEC Cross Agency network uses the Massachusetts Criminal History Systems Board's (MCHSB) computer networking infrastructure and hardware, which includes the CJIS network platform. "We think of it as a joint partnership among the [MCHSB] system, IMC software and our neighboring jurisdictions," says Pacheco. In Maine, 34 agencies run IMC with the Cross Agency Module, Moen says. As in Massachusetts, the system runs on the state CJIS hardware platform.
As one of the first Cross Agency pilot programs in its state, SEMLEC's solution was developed to pull together agencies already using IMC software. "The network is just for IMC 'family' right now because it was easier that way and did not entail additional development costs," Pacheco explains. There have been discussions on linking non-IMC agencies in the future.
Data security is built into the system on both global and individual agency levels. Agencies remain the proprietors of their own data; officers from other departments have read-only access so they cannot "touch" or change information in any way. A log also exists to check who is accessing the data through the network.
Hisoire says sometimes the need may arise to query only certain agencies. "Most queries default to all connected agencies," he explains. "But when you do NLETS queries, you can specify a certain region."
Additionally, security settings can be established for different classes of data. "The Cross Agency name search could take you right into a specific police report or at least a contact name and number for the agency who could then query the report for you," Moen says.
Cases where the latter approach might be preferable, says Pacheco, include sex offenses or offenses committed by juveniles. It's up to the agency to decide what is appropriate to share, though Pacheco stresses that to reap the system's full benefits, as much data as possible should be open and shared.
One of IMC Cross Agency's strongest and unique features is its real-time access to data from all other agencies on the network.
Pacheco explains that an officer queries the system, and the query goes through the department's IMC Mobile Data switch. This in turn connects to the regional hub switch, and is then broadcast to all the other linked departments. Then the responses return through the host regional hub switch and back to the originator.
IMC's CAD and RMS modules have what are known as "master name" and "case report" files. Master names include gang memberships, known associates, aliases and other relevant information. Advanced master name search is possible, as well, based on NCIC pedigree data. Case files related to master names include incidents, arrests, citations, accidents, field interviews, restraining orders and warrants — and their images.
This capability came into play for a recent arrest in Auburn. "One of my officers responded to a violation of bail complaint where the suspect was reported to be in the apartment of the domestic abuse victim," Moen says. The officer ran the suspect's name and pulled a recent mugshot photo before arriving at the scene. The officer then spotted the suspect through the apartment window prior to making contact and was quickly able to discredit the victim's claims that the suspect was not inside; a foot pursuit ensued and the suspect was apprehended, Moen explains.
In Massachusetts, the Cross Agency solution was funded via Department of Homeland Security interoperability grant money. Even so, Pacheco says implementing it was simply a matter of obtaining IMC software licenses, the mobile data switch and the server. Hisoire adds: "The majority of Cross Agency customers have been equipped by grants for regions banding together, but we have had a share of new departments that have purchased the software when they became IMC clients."
Felicia Donovan, an IMC client services representative, helped implement the Seacoast (N.H.) Cross Agency initiative when she worked for the Portsmouth Police Department. "We attempted to do it as a state-wide initiative several years ago, with more than 40 agencies agreeing to share costs if they were off-set by federal [grants].
"Unfortunately, the funding never came through," recalls Donovan. "The project languished for a bit, then came back to life on a much smaller scale when Congresswoman Carol Shea-Porter spearheaded the funding effort under the COPS grant. While initial project costs are covered by the grant, the MOU between agencies stipulates that future costs will be borne by each individual agency."