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Things We Sometimes Forget

It's the little things


Posted: Wednesday, August 13, 2008
Updated: August 10th, 2008 09:35 AM EDT

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ELVIN G. MIALI
Leadership Contributor


Earlier this week I was the keynote speaker at an academy graduation in Southern California. While doing my research for the presentation, it occurred to me how sometimes we become so wrapped up in our careers that we tend to forget some of the things that we really enjoy about being a police officer. So with your indulgence I would like to share portions of my speech with you.

"Now I would like to address these remarks directly to class 135.

Why are you here? Why did you just spend 6 months of your valuable time socializing with the Recruit Training Officer's of the Academy staff?

NOW I HAVE QUESTIONS: Was it worth the many sleepless nights wondering if you made the right decision in choosing law enforcement as a career? Was it worth getting up at O-Dark 30 for your physical training and classes? Was it worth doing push-ups and pull-ups until you felt your arms were going to fall off? Was it worth giving up any social life you may have had prior to the academy?

Well you tell me, and let me hear it - WAS IT WORTH IT?

You bet it was. You demonstrated the TENACITY, INITIATIVE and GUTS in sticking it out during the hard times when you felt like there was really no tomorrow and all for what? For the PRIVILEGE of wearing this (pointing to the badge).

In the classroom we discussed issues regarding the tarnishing of the badge and you all know how passionate I am about our badge. I want to take a few minutes to reiterate what the badge stands for.

The badge that each of you are going to receive tonight is the culmination of all of your hard earned efforts. It is something you should be very, very proud of. But remember, it is a privilege. It is not a right. As you will recall, many candidates started out in this Academy; but only the strong remain.

Let me tell you a little bit about this badge. This is a symbol that is very special to law enforcement officers, and it is not something that we take lightly. The story behind the badge is that in ancient times when gladiators went off to their wars, they all carried a shield and used it for protection. Protection against the striking forces of evil, protection to save their bodies, to save their friends. With all the shields together, they could form barricades, which was another form of protection. If a warrior was hurt, the shield could be used as a stretcher to carry their warrior off the battlefield to safety.

So you see, there is more to it than just the shape. There is something behind it. There is something it really stands for. This badge or shield, whatever we wish to call it, demonstrates that we, as Police Officers, are now given the responsibility for protection and safety of our citizens who rely on us.

Paraphrasing an ode written by George H. Savord, a former Police Chief of Cypress:

This badge started out as a piece of lifeless metal; it was stamped, shaped and inscribed with the words, Police Officer.

Now it is yours. A symbol of Americanism, law, order, justice and freedom.

The Badge lives. It is a courageous defender. Possession of it transforms you from citizen to sentinel. Guardian of the safety and welfare of others.

Display it with dignity. Wear it with pride. Treasure it, polish it, and keep it gleaming. The reflection of the badge is one of hope, peace and security.

Respect your badge and others will too.

I have been asked to give a couple of words of wisdom regarding what you should expect, and I guess this is due to the length of time I have been in the business. I'll give you a few vignettes.

One thing that I can tell you is "the only certainty about law enforcement is the uncertainty". Where else can you have a job where you don't know what to expect from day to day, minute to minute? One minute you're riding in a car doing nothing, and the next minute you're flying by the seat of your pants in a high-speed pursuit. Where else can you get out there and work and help people in their daily lives? Where else can you be appreciated so much by citizens? And feared so much by the bad guys? Where else can you go and have fun interrogating the crooks, get them to cop out and tell you about all the stuff they didn't want to tell you to begin with?

It's a fun job! But like any other job, it's what you make it. You can make it happy or you can sit around and just complain about everything. Everyone up here has them. There are 5%ers, or I call them WSMs (whining, sniveling, malcontents). Don't let these people be the ones to influence you when you're out there on the streets. You be your own person. You be the person that is going to go out there and work hard and create something. You are the person who's going to provide a service.

Remember, in my opinion, you are not a public servant. You are a police officer who provides a service to the public.

Now, as far as making arrests? Yeah, you'll make the arrest, but it will only be about 10 percent of your time, depending on the size of your agency. The other 90 percent plus or minus is going to be providing the service to the community. I believe in a philosophy that "no call is too small". If it's important enough for that person to call you, then it's important enough for you to give the best possible service to that individual. I don't care if it's a barking dog call or a little old lady that's got little green men running in her attic, or if it's a homicide call, shots fired, whatever it may be, you give the best possible service. That's your job and that's what's expected of you.

You're going to be out there dealing with a lot of negatives, and you have to learn to change those negatives into a positive. Remember what you are doing - you're helping others. We are working in a negative environment when you're taking a burglary call, taking a robbery call, someone in an accident, whatever it could be. You turn it around and make it a positive in how you are handling the situation and help these people get on with their lives. They're looking for you to help, and you're there. It's great that you are there.

One of the most important things that I can say is to maintain your sense of humor. You gotta keep laughing. You can't take yourself too seriously. You can take the job seriously, but never yourself too seriously. This job does not have a conscience. It is going to eat you and spit you out. It doesn't care who you are. So if you can't laugh at yourself once in a while, you're in trouble. Always remember what brought you to law enforcement to begin with. Always remember your passion. Your will. Your desires. Maintain those traits throughout your entire career. It's easy to do. You worked hard for this position. You worked hard to get that badge. Enjoy it! You are a special few.

Is this job dangerous? Yeah, it's dangerous. So are a lot of other jobs. We're not the only ones out there. Think about the astronauts on top of those big fuel tanks that go up warp speed into the atmosphere. That's dangerous. You betcha. Everything is relative. But you've been given tools to know exactly what you can and cannot do. You've been given these tools by this elite staff over here. The Golden West Criminal Justice Training Center Academy is the best training facility that we have, otherwise my peers up here wouldn't be sending you here and I wouldn't be teaching there. They've given you the tools to know what you are doing. To know your abilities. These abilities will tell you exactly what you can and can't do. I don't expect to have you running into a firefight with a baseball bat. On the other side of the coin, I don't expect you to be so paranoid of what's going on out there that you're going to do a low crawl up to a bicycle stop. If you work within your abilities, hopefully, you'll have a nice long career.

One thing you will experience is frustration during your first year because you will not understand why you can't do things as well as other Officers. First of all, slow down and realize that these other Officers started out the same way you did, only now they have more experience under their belt. So give it time. Be a sponge and soak up everything around you.

I remember an old-timer telling me, "It will take about five years for you to make a pimple on a good cop's butt." And that about says it all.

Remember, no man is an island. You didn't do this by yourself. You've got a lot of support back here from all of these people. Your spouses, friends, families, moms, dads, cousins, aunts, uncles, grandparents, whoever it may be. They were here for you. Remember them at all times. When you're on the job, be the best cop you can be. When you're off the job, you be the best friend, the best husband, and the best wife. Communicate. Their life is just as important as yours. Remember that. There are a lot of divorces in law enforcement because people don't communicate. Because Officers start thinking they are more important than everyone else. It ain't so. You worked hard to get this position, but these folks put up with a lot while you were doing it. You probably weren't the happiest camper going through this academy, but these people stood by you. Remember that! You didn't do it by yourself. Much as we would like to think we do a lot of things by ourselves. This isn't one of them.

This is just the start of your career. You are going to learn much more than you ever thought possible. You're going to meet so many different types of people. You're going to have great stories to tell your grandkids. Keep your passion, your principles, your integrity and professionalism. It's yours to take advantage of. It's yours to have fun with. Just remember - it's yours because of the privilege of wearing this badge.

Have a great career and enjoy the ride!!! Good luck and God bless!”




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El Miali,a retired chief of police, started his law enforcement career in 1967. In 1986 he was appointed Chief of Police of the Fountain Valley Police Department in Orange County, Ca. He was Police Chief for 17 years, prior to his retirement in 2003. Chief Miali participated in many oral boards and assessment centers and observed how difficult it was for many officers to do well in the promotional process. He wrote a book entitled Unless You're The Lead Dog, The Scenery Never Changes. Chief Miali knows what the administrators of police agencies want from their candidates, Learn more about Chief Miali and his book through his Lead Dog Promotions web site or contact him by e-mail by clicking on his name above.

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Comments

Posted by Tomm in Whitney Point
(08/14/08 - 10:05 AM)
This article, this "speech" to the graduates
is very inspiring. Thank you for sharing it.



Posted by Simon
(08/15/08 - 03:55 PM)
Great speech, except the "No call too small" part. Maybe in Orange County you have infinite resources, but no one else does. Choices must be made about what receives police attention. Time spent on barking dog complaints is time not spent on drug dealers or other offenders that require self generated work.

Chiefs love the "no call too small" attitude because it ingratiates them with city council. Unfortunately, it means their officers are going to nuisance calls that do nothing to make the city safer and reduce job satisfaction. But, hey, if the mayor is happy that's all that matters, right?

By not saying "no, that's not a police matter" the police become all things to all people and become inundated with nuisance complaints. Saying no takes guts; a quality sorely lacking in many police administrators.

Last night I got a call because a store clerk was rude to a customer. Thankfully, my boss doesn't want us spending one second on such nonsense, because that call is too small and I have better things to do with my time.



Posted by Gunther
(08/16/08 - 10:52 PM)
Things wer forget
I agreed that you need to make choices on call; however, if you keep ignoring calls like barking dogs, people will take the law into their own hands and then the situation becomes dangerous for cops because they did not take immediate, swift action against the owners. Cops have plenty of laws to take action on things like this if they really want to. Furthermore, if you don't take action against small things, people will say "Why should I help them, when they didn't help me?" Police Chief Reuben Greenburg in his book Let's take back our streets stated that his cops answer every call no matter how trivial because it enhances the contact between the public and the police. He also stated that if the people think that the police don't care about trivia matters such as taking a burglary re[prt in person or answering to a minor fender bender, then why should the public help out the police when things are more serious. How would you cops feel about it after you retire, you reported a trivia crime event especially if it happend to you and the cops did not respond. You be pretty tick off.

Frankly, it seems to me no matter how hard they tried, the cops can't seem to put some drug dealers out of business, so maybe it is about time they get back to answering calls like a barking dog or directing traffic when the traffic lights are out of order.

In the 1980s, being a construction worker was one of the most dangerous jobs in America and the reason was that President Ronald Reagan and Republican governors cut back funding on workplace safety and inspections. Even if the company was guility of safety violations, they woud paid a small fine and never have their license revoke. You can saye that about the coal companies in West Virgnia, Pennsylvania, Kentucky, etc.

If you cops don't like the working conditions in your department, you can leave for another agency. Unfortunately, the same can not be said for people who work in the coal mines, meat packaing industries, etc., because those are the only jobs available in their area which is one reason why people join the military. If there other different industries with better pay and better worker protections such as labor unions, companies like coal mining would be out of business or they be importing foreign workers (both legal and illegal).



Posted by Simon
(08/17/08 - 01:08 AM)
I disagree that since "the cops can't seem to put some drug dealers out of business" they should give up entirely and go back to directing traffic. Sorry, I don't buy into to a "let's just give up" mentality.

I agree that in an ideal world there would be enough resources for all calls to be answered; just show me where to sign up for that department and I'm there.

But that's not the case. We have to make choices about what we do with what we have.

So the question is; do you answer trivial calls and not have time for proactive work, or do you select the projects that give you the most bang for your buck and are likely to have the biggest impact on the community?

I can either :
a) go to all the burglary calls in person, which makes the victim feel warm and fuzzy because they think the police are trying to solve it (but since we spend all our time going to all the small calls we don't actually solve many) or

b) not spend so much time on the burglaries that have already happened (forensics notwithstanding, you want me to look at where you tv used to be?) and instead spend my time doing surveillance on the guy I'm pretty sure is doing the burglaries and catch him in the act.

As for the construction comments; didn't follow the line of thinking there, sorry.

I guess the question are:

Is the Broken Windows theory synonymous with "no call too small"?

And, are the Broken Windows strategy and the Crime Reduction / Prolific Offender targeting strategy mutually exclusive?



Posted by G
(08/18/08 - 01:40 AM)
In my city, we had a rash of burlargies committed in the south side and in the north side of the city. The people in those areas were really tick off at the police's inability to break the case. The police at the community meetings got a real grilling by the public. I bet you that if more police officers had their home burglarizes, they would be using their brains to discover who was doing it.

I don't see bang for the buck when it takes police several months or years to bring street gangs down considering the fact that many of these gangs are pretty sophicated in their operations. Even if you take them down, you have other people taking their place let alone put a dent in the drug trade. Even many law officers will attest to that fact.

I also don't see more bang for the buck, when the police are using their enhance police powers under the Patriot Act to spy on anyone who criticizes the war in Iraq instead of going after terriorists, gun dealers, drug dealers, etc. Police spying on American citizens is having a big impact on the community because you are wasting scarce police resources, manpower, and funding that should have been used against terrorists and the criminal element and then the police would be crying their eyes out that they need more money. I would not give one more penny to the police, because they could not or would not use the money that it was suppose to be used for.

My point about construction jobs, is that you were more likely to be killed doing construction work back in the 1980s than being a police officer. You had more construction workers killed in a single year more than police officers during that time era. The reason was that the federal government cutback on construction inspections and impose little or no sanction against the contruction firms.

Nowadays, cops are so busy, they have no time for proactive work. Even if they did, when it comes time for number crunching, proactive police work will take the biggest hit, and the personnel will be reassign to do reactive police work such as patroling the street. I



Posted by Genevieve in Argghhh
(04/04/09 - 06:28 AM)
Argghhh
Hi all. Perhaps, after all, America never has been discovered. I myself would say that it had merely been detected.
I am from Bahrain and learning to read in English, tell me right I wrote the following sentence: "Where haven you been yet? ������ Cheap airfare."

With love 8-), Genevieve.








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