General Topics

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  • Reporting on ILEETA 2013

    The best law enforcement training took place in Wheeling, Illinois in April. Where were you?

    Article • April 30th, 2013

  • Officer Safety and Survival for Dispatchers?

    Let’s acknowledge that our missions on the street may seem different than the mission in the communications center. Dispatchers have to take the call, sort out what they can, and get it out to the officers as quickly as possible. Time is a...

    Article • February 25th, 2013

  • The Powers of a Police Dispatcher

    What I do and what I do not do from a Police Telecommunications Operator: I’m not a secretary, a dating service or a switchboard operator. I do have a sense of humor and can do 10 things at once. These are just a few of the things I wish my officers...

    Article • February 15th, 2013

  • Trauma-Informed Policing

    A large percentage of the children law enforcement interacts with have a trauma history. Tips for coping with life’s stressors and being resilient can be taught by officers on scene, as well as, in daily interactions.

    Article • January 29th, 2013

  • A New Year Relationship Check-up

    As you enter 2013, take time to honestly assess the health of your relationships and, if necessary, root out complacency and unproductive or harmful behavior. You have a lot to pay attention to at work to keep yourself safe, make coming home to safety...

    Article • January 28th, 2013

  • Training a Dispatcher

    So often it seems like we want to flush out new hires. We feel elite. We are elite. But if we don’t take the time to focus on the strengths, minimize the weaknesses encourage and train good 9-1-1 operators/dispatchers we’ll be elite AND overworked.

    Article • January 9th, 2013

  • The Importance of Perspective, Part III

    Fatalism poses a significant risk to law enforcement officers whose perspective is focused primarily on the worst society has to offer. The trick to staying emotionally healthy – to maintaining a healthy perspective – is learning how to sift the...

    Article • January 8th, 2013

  • What if it were my Child?

    In the shadow of the Sandy Hook Elementary School massacre, the thought of losing my child to violence is too awful to contemplate. On the other side, the thought of having my child commit the atrocity is just as horrible.

    Article • January 3rd, 2013

  • Tales of 9-1-1 From A Veteran Dispatcher

    9-1-1 operators/dispatchers have many things in common including their experiences under the headset. We laugh, cry and get angry with each other. Who else could understand our wild, wonderful world?

    Article • December 11th, 2012

  • The Importance of Perspective – Part II

    Since 1991 crimes rates have actually dropped to levels comparable to those of the late sixties, and with a murder rate second only to those of 1962 and 1963. So why does the fantasy that crime is “out-of-control” persist?

    Article • December 5th, 2012

  • Hazards of Being A 9-1-1 Dispatcher

    We hear screams of terror and horrible tales of human suffering. We listen. We assist. We get help. We often empathize with our callers. We care and there are consequences.

    Article • November 16th, 2012

  • The Importance of Perspective

    Without historical perspective it is far too easy to become discouraged or depressed by the world around us. Lighten up! It’s not as bad as it seems.

    Article • November 15th, 2012

  • The 1911: Legendary Handgun of Lawmen, Part II

    Following a commendable term of service, from the Philippine-American War through World War I, John Moses Browning’s M1911 pistol was due for some upgrades. So, in 1926, the Army Ordnance Department recommended the following changes.

    Article • October 9th, 2012

  • Smoking in the Boys’ Room: Part II

    A continued look at the Breaking Schools’ Rules study and its impact on juvenile justice. Addressing school discipline is a law enforcement concern.

    Article • October 8th, 2012

  • The Sacrifices of Our Sisters

    As I write this, nine female police officers have died in the line of duty in the first seven months of this year. Women are 11% of our current fallen officers. Their average age was 39, their average tour of duty was 14 years. But there is so much...

    Article • September 20th, 2012

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