Over time, most law enforcement
personnel who
regularly interview suspects or
victims develop their own personal
techniques to interpret the various
facial expressions of the person they
are questioning. Facial tics or shifting
eyes can often give away more
information than the person being
interviewed intends to reveal.
Glenna Trout, a former Bellevue,
Washington, police and training
officer, has taken that premise one
step further by using "face reading"
to gain insights into an individual's
strengths and beliefs as well as to
illicit information they may not
willingly share. The retired patrol
lieutenant and field training officer
has studied face reading for more
than 20 years and now devotes
her time and energy to conducting
courses on the subject for law
enforcement officials around
the world.
According to Trout, the face carries
the majority of all information
a person transmits. By using the
"tools" she has developed, Trout
shows students in her introductory
workshops how to recognize and
"read" many aspects of a person's
face - including personality styles,
life experiences, underlying beliefs,
attitudes and health issues.
Much of what she teaches in her
courses has little to do with genetic
traits, such as eye color or freckles,
but with interpreting an individual's
experiences, attitudes and
belief systems.
"We each form specific thought
patterns and make essential
decisions of our 'self' based on
our earliest experiences," says
Trout. "This information becomes
imprinted on our face through the
body building process of various
facial muscles, which pull or push
our facial features into recognizable
alignments or characteristics.
"Experiences from this time
of our lives are usually forgotten
at the conscious level, but
are remembered in the subconscious,"
she adds. "Most of
us will spend the rest of our
lives acting on these decisions
without ever evaluating them,
which then results in our attitudes
becoming even more pronounced
and visible on our faces as we age."
By using face reading techniques,
Trout says it is possible to learn to
recognize the masks people wear,
to see behind the facades and to
gain a deeper understanding of why
the individual thinks, feels and acts
as he/she does. This ability, Trout
explains, can lead to improved
communication and observation
skills through a deeper
understanding of individual belief
and behavior patterns. Such training
can also expand an officer's
interview and interrogation abilities,
she says, adding studies have shown
emotions are expressed on the face
the same way cross-culturally.
Her research has shown
emotional expressions can "scroll"
across a face at a rate of 64 per second,
and that it is possible to learn
to "freeze frame" the sequences of
emotions revealed on a person's
face and develop an approximation
of what they choose to show us.
"There are seven basic biologically
built-in emotional expressions
on the face: joy, anger,
sadness, disgust, contentment,
fear and surprise," Trout explains.
"Learning to recognize these emotional
'legos' and being aware of
the complex combinations of emotions
as they scroll across the face
will provide tremendous insights
into such things as how an individual
feels about life in general,
their current situation and their
attitude toward others.
"You can learn to recognize the
underlying emotional canvas (longstanding
or deep-seated emotions),
how that canvas differs from more
transient emotions, and what this
all means in the message the
individual is communicating to
you," she adds.
Face mapping
One face reading method Trout
uses is called "face mapping."
A face, or photo of a face, can
give an overview of the subject as
a person - their life pattern and
where they are going in life. The
face is then divided into nine sections,
which makes it possible to
gain a deeper understanding of a
person's life experience.
"The information contained (on
a face) is hugely complex," she comments.
"This is why a nine-segment
division of the face is utilized. It
allows you to 'chunk' the information
in such a way as to make the person
come to life in an understandable and
compassionate manner.
"However, even at that, each
section contains at least six different
kinds of information and that
makes for a total of 54 components
of the face that we have to study.
These nine sections and six types
of information still make the face
far more comprehensible than
taking it on as an organic whole, at
least initially."
Taken individually, each of the
nine sections represents a personality aspect. The right side of the
mouth illustrates a person's social
impact system, or how they elicit
what they want from people. The
left side of the mouth shows social
orientation, what a person expects
from or feels about other people.
Taken together, the full mouth
demonstrates social interface, how
someone is seen by others - their
persona or style. The right eye
expresses a person's world view,
what they expect from the world
and what they see around them.
The left eye is the self view, how
they see themselves in the world
- self-perception and their lot in
life. Taken together, the eyes show
life experience and their evaluation
of that life.
Mirror images
Using "mirror images" is
another method Trout employs
to read a face. A full-face view
is used as a basis, then individual
mirror images are made of
the left and right sides to show
full views of each.
The full-face view gives an overview
of the person - where they
have come from, where they are
now and where they are heading.
A mirror image of the right face is
the public, or projected, self a person
shows to the world and the left
side mirror image shows a person's
real self.
When both sides of the face
look similar, or congruent, that
individual's behavior is usually
expected to be more consistent in
a variety of settings than when
there is a noticeable difference
between the two sides of the face
Noticeable differences between
the two views can, sometimes dramatically,
illustrate the difference
between a person's "real" self and
the self they reveal to the world.
As a police officer herself,
Trout was skeptical when she was
first introduced to the concept of
face reading at a college class in the
mid-1980s, but she says she quickly
became fascinated by the subject.
"By the end of the evening I had
hundreds of questions and was
inspired by all the applications I
perceived would be possible with
this knowledge," she remembers.
She then took courses offered
through Lake Washington VocTech
and at the Khalsa Health Center
in Seattle, Washington, becoming
proficient enough to teach classes
on her own. She also studied under
Oregon psychologist Narayan
Singh Khalsa and added to her
knowledge by researching the work
of psychologist Paul Elkman. In
addition, she investigated the fields
of macrobiotics, kinesiology and
neuro-linguistics to broaden her
knowledge of the human anatomy.
Retiring to a new career
Trout retired from the Belleview
Police Department in 1993,
married then-British police officer
John Bishop, and moved to the east
coast of England.
"When I moved to England I
didn't have any intention of doing
anything, professionally, with face
reading," Trout recalls. But her
ability to identify potential
troublemakers on the videotapes
of local soccer crowds, generated
interest on behalf of the Ipswich
(England) Police Department and
her international speaking and
training career grew from there.
Since then, she has traveled
extensively, conducting training
seminars and conference workshops
throughout the United
States, Canada, Britain and Europe
for law enforcement personnel,
arson investigators and in the
private sector.
As a result of courses she
conducted in Belgium, the Antwerp
Police Department has implemented
face reading as one of the
tools of investigation for its detectives.
One of the officers she taught
in Antwerp now teaches seminars
on the subject at the Advanced
Investigations School in Brussels.
She has also trained members
of Britain's National Criminal
Intelligence Service (NCIS), been
a member of the United Kingdom
Association of the Chief Police
Officer's Violence Against the
Person committee and served on
the Metropolitan Police "Domestic
Violence Through to Murder"
Working Group at Scotland Yard.
"I appreciate teaching police
officers," Trout says. "They may
be skeptical when they first attend
a training session, but are usually
much more open-minded when
they leave."
Trout recently introduced a
new distance course to her Web
site, (www.simple-web-solutions.
com/newface/) where lessons are
individualized and students can
work at their own pace to learn
face reading skills. And, she has
expanded her client list to
include practitioners of the
healing arts and domestic
violence prevention.
She is also working on a book
on the subject. "Not just a 'how to'
book, but one that also explains
the 'why's' of face reading," says
Trout. "Face reading can be a fabulous
tool, but it needs to be used
with compassion. It shouldn't be
used in a negative way - to harm
or ridicule.
"When reading a person's face, it
is crucial you approach the task in
an empathic and caring manner,"
she concludes. "This is a human
being with a life history,
feelings, personality and destiny
who requires a caring
understanding. The whole point of
the undertaking is to come from
compassionate comprehensions.
The key to the approach is
to respect the integrity and needs
of the person and of the
situation for which you are doing
the reading."