Zetron is currently taking orders for new NG9-1-1 CAD and mapping systems that are being added to Zetron’s award-winning MAX Solutions family of products. The new offerings include MAX NG9-1-1 CAD, MAX Mobile CAD, and MAX Mapping.
The new products are designed to combine seamlessly with Zetron’s other MAX Solutions systems (which include MAX Call-Taking and MAX Dispatch) to provide a complete, single-vendor incident-response suite. This eliminates the need for coordinating product installation, maintenance and support activities among multiple vendors. The suite also simplifies operator tasks and improves efficiency because it automatically transfers call information to CAD, displays call information on the map, and allows operators to answer calls from the map. Like other MAX Solutions systems, the new CAD and mapping products will have the flexibility to accommodate new standards and requirements as they emerge.
Overview of Zetron CAD and mapping offerings
- MAX NG9-1-1 CAD: Works with MAX Mapping to automatically follow mobile calls as they change location. Includes features that operators often request, such as color cues for active calls, drag-and-drop functionality, the ability to schedule pre-planned events, call history, and a “be-on-the-lookout” (BOLO) feature.
- MAX Mapping: An Esri-based mapping tool displays call location and relevant geographic data, including emergency service number (ESN) boundaries. Includes search capability and single-click map updates. Helps first responders xzreach the scene as quickly as possible.
- MAX Mobile CAD: Extends the call center out to field personnel. Allows first responders to see what the dispatcher is seeing, including photos, call history, and National Crime Information Center (NCIC) queries. Allows first responders in the field to send information and status updates back to the call center, which results in a faster, more accurate response to the situation on the ground.