Update
- digiTICKET product leverages Motorola Solutions’ RhoMobile cross-platform development environment to provide eCitation solution for Android, iOS, and Windows-based operating systems.
- Public Safety agencies now have the freedom of choice to use a mixture of hardware and operating system solutions including Android tablets or the device of their choice such as the Motorola ET1 Tablet.
- The powerful HTML5 cross-platform development environment provides law enforcement with groundbreaking options for deploying electronic
digiTICKET, by Saltus Technologies is an electronic ticketing solution that uses rugged handheld computers and/or mobile data computers (MDCs or laptops) to scan driver licenses and issue citations in the field. Once citations are issued, resulting citation data is then electronically transferred to the digiTICKET web based management system which can be provided as a hosted solution or can be installed on the City’s network. Once in the web application, citations can be reproduced in PDF format so they can be reviewed and approved online. Citation information can also be reported on and graphed, and can also be integrated to Records Management or Court systems. digiTICKET offers a very powerful and easy to use dashboard via the web for Command Staff and management to view metrics regarding citations.
Underlying technology
digiTICKET is built on the latest Microsoft based technologies. The mobile software is built in the latest version of Microsoft .NET and the web application is built using Microsoft’s latest web development tool – Silverlight. Silverlight focuses on providing a highly usable interface that is also pleasing to the eye. The web application is built on a Microsoft SQL Server database.
Interfacing to other Systems
Not only are these technologies highly usable, but they offer ease of integration with other systems. digiTICKET has a standard XML export format, but can easily customize data exports to match the requirements of any system receiving the digiTICKET data. digiTICKET currently has over twenty interfaces in production with several others upcoming. .
State of the Art Reporting and Visualization Tools
digiTICKET provides the best dashboard reporting tools available among electronic citation vendors. This reporting includes a series of graphs and charts available via the web as well as maps to show where stops are occurring by officers (using the GPS coordinates).
Scanning Capabilities
Most fundamental to the ticketing process is the ability to scan defendant driver licenses to initiate the ticketing process. digiTICKET has the ability to scan bar codes and magnetic stripes of driver licenses from all over the United States, Military and State ID cards as well as driver licenses from several states in Canada. Additionally, digiTICKET can scan VIN bar codes and registration documents from states that provide vehicle and owner information in a bar code on the registration document.
NLETS Lookup
Optionally, digiTICKET can also provide NLETS (person/vehicle) lookups. These lookups provide a quicker and safer way to issue electronic citations by populating citations automatically as well as providing warnings to officers as appropriate. .
Peripheral Data Capture
digiTICKET also has the ability to capture several types of electronic elements beyond basic ticketing data. These include GPS coordinates, electronic signatures, voice notes, photographs and fingerprints. Once captured, these elements are attached to the ticket record and uploaded to the web applications where they can be retrieved, reported on, shared as appropriate and reproduced.
Multi-Language
digiTICKET is also multi-language capable. With this capability, an officer has the option of printing a citation in English or in another language such as Spanish. Not only can digiTICKET print tickets in multiple languages, but the mobile and web application user interfaces can be translated to display in other languages. It is believed that digiTICKET is the first solution in the market to offer this capability.
Saltus Technologies offers digiTICKET as a turnkey solution. It can be purchased outright or can be procured with zero up-front cost with a low monthly fee per unit. digiTICKET is currently being used by agencies in 11 states. Agencies benefiting from digiTICKET currently range from small rural departments with 2 handheld units all the way up to 450 Troopers in the State of Kansas.
