SunGard Public Sector's Microsoft.NET solutions are built on a service-oriented architecture (SOA), a framework for designing software applications that emphasizes shared processes and flexibility to allow faster response to changing customer needs. SOA allows for interoperability and integration, not only with existing SunGard Public Sector products, but also with customers' in-house or third party systems. Additionally, the solutions provide a role-based user interface designed to support the needs of specific mobile and officebased staff within each department. Included in the solutions, nhe national citizen services ePortal will be designed to consolidate online government information and payment services into a single site and to operate across SunGard Public Sector's customer jurisdictions through a series of interlinked local portals. IBM's Websphere Portal Express 6.1 will provide the framework for the Java-based ePortal solution. This IBM portal is designed to securely combine information from both the enterprise and the Web.