311Reports

311Reports provides an user-friendly, Web-based application that manages non-emergency calls. It allows citizens to file reports directly with the police or appropriate municipal agency, and serves as an efficient data platform for municipal, police or PSAP personnel taking calls from citizens. The system from Publisafe allows police and municipal staff to track and manage non-emergency reports and interfaces with existing record management systems. 311Reports also offers the reporting citizen a secure method of monitoring the progress of his report without re-contacting a municipal official, thus saving the agency both time and money.

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