CritiCall Pre-Employment Skills Testing Software is designed to assess dispatcher and calltaker applicants' job-related skills such as data entry, multi-tasking, memory recall, decision-making, spelling, and more. The CritiCall software includes Test Writer, a tool to assist agencies in creating customized training modules and tests with text, video, audio, graphics, and maps. CritiCall addresses the federal Uniform Guidelines on Employee Selection Procedures and contains a Validation Wizard for creation of agency-specific, basic content validation studies. Available in stand-alone software and online versions. Also featuring a personality assessment solution.