PRIORITY DISPATCH

PRIORITY DISPATCH

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We provide comprehensive solutions to police, fire and EMS emergency dispatching using the National Academies of Emergency Dispatch-approved Priority Dispatch System&. PDC offers the protocols in both software (ProQA) and cardsets versions. We also offer quality improvement software (AQUA), training, consulting and Academy accreditation support.

  • 139 E. South Temple, Suite 500
  • Salt Lake City, UT 84111
  • United States
  • Phone: 800-363-9127
  • Toll Free: 800-363-9127
  • Fax: 801-363-9144
  • Website: http://www.prioritydispatch.net

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ProQA

Product From PRIORITY DISPATCH

ProQA integrates the power of the National Academies of Emergency Dispatch protocols with today's computer technologies. It helps emergency dispatchers move smoothly through case entry and key questioning. It assists dispatchers in quickly determining the appropriate response determinant code for each case and clearly displays the response configuration specifically assigned to that code by local agency authorities. From Priority Dispatch, ProQA then guides dispatchers in providing all relevant post-dispatch and pre-arrival instructions, as well as important case completion information. Priority Dispatch offers a hands-on training course for ProQA software, for both communication managers and emergency dispatchers.

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AQUA

Product From PRIORITY DISPATCH

AQUA Quality Assurance software automates the entire emergency dispatch case review process. It assists in everything from data entry, to cmopliance scoring, to reocrd keeping, ro reporting and more. With AQUA the quality of service dispatchers are providing the community can be documented and meassured as well as the level of compliance to National Academies of Emergency Dispatch standards. Public safety agencies would benefit from a QI program that measures, analyzes, helps improve abd orotects from liability lawsuits. Priority Dispatch's AQUA helps ensures citizens are receiving the safest and best possible dispatch service.

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The EMD Advancement Series

Product From PRIORITY DISPATCH

This Computer-based training is designed to enhance the learning experience and help agencies reduce course development costs, instructor fees, overtime pay and the logistics of scheduling classroom hours for group training. The EMD Advancement Series from Priority Dispatch encorpoates creative use of audio-visual effects, including full-motion video clips, permiting EMDs to experience many of the same emergency medical events they have previously only heard described over a phone--seizures, strokes, burns, electrocutions, and drowning--all become dramatically real after completing this series. These lessons will provide the EMD with enhanced knowledge and skill, better evaluation of emergency events, as well as a greater understanding of the patient's needs.

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