911TRAINER.COM

911TRAINER.COM

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Comm Center training products and workshops for 9-1-1.  Simulators for call taking and emergency radio. DVD training for Call Taking, Emergency Radio, Suicidal Callers.  Domestic Violence training for Call Takers.  NEW Good Call Bad Call Your Call - a critical thinking tool that scripts police, fire, EMD and combined calls with best practices and trainee questions.  In addition skills training The Zone and 911 Select typing program for testing new hires.  9-1-1 Academy Core Curriculum for classroom presentations created at one of the first 911 college programs.  Power Points, books on stress and negativity, PTSD and supervision.  Standard Operating Procedures, Training Manual Template.  FREE downloads, 911 Blog.  We have served 911 for 22 years and our company is staffed with communications professional educators, college instructors, dispatch personnel.  Visit today and help your VITAL link with great training products and resources for a healthy Comm Center - it could mean your life and safety as a responder. 

  • P.O. Box 1090
  • Sumner, WA 98390
  • United States
  • Phone: 253-891-9084
  • Toll Free: 800-830-8228
  • Fax: 253-863-3568
  • Website: http://www.911trainer.com

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Good Call Bad Call Your Call DVDs

Product From 911TRAINER.COM

You Tube Samples, visit the website for our link.  Scripted 9-1-1 Calls with Critical Thinking questions and best practices.  Great for training your rookies as well as dispatchers.  Here just a few or our titles:  Mom with a Shotgun Kills, Workplace Shooting, Burglary Victim Endangered, Business Dispute Customer Service, Suicidal Caller, Fake Call Rape In Progress, and we have EMD and Fire calls as well as more each month.  This is the best training tool EVER! 

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9-1-1 Reality Learning Station

Product From 911TRAINER.COM

Multi phone line and two radio simulation channels for your trainer or trainees to practice call taking.  The system is LOADED with DVDs, scripted 911 calls, Jeopardy games and more for your trainee to sit and train.  In addition we have 10 units of adult learning concepts in Power Point for your trainers so they can get on the same page.  Lab configurations allow for multiple systems so one trainer can work with up to 20 students to teach call taking and radio dispatching.  The trainer can view the trainee entering the call into CAD.  9-1-1 Reality has minimal learning curve with maximum customization for ALI, call types, units identifiers.  An amazing tool never before offered to Emergency Communications - look no further for a complete training package for your training program.

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9-1-1 Emergency Communications Manual

Product From 911TRAINER.COM

This is the college text used around the nation and in Canada for Emergency Communications. Ten chapters specific to 9-1-1 profession.  In addition the manual is the foundation for 9-1-1 Academy Core Curriculum which is ten learning objectives, exercises, DVDs - a full turn key college or academy program for your state or local dispatcher training. 

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