Spillman Technologies, Inc. and HigherGround, Inc. developed a new interface which connects Spillman’s Computer-Aided Dispatch (CAD) modules and HigherGround’s public safety recording and evaluation tools.
This interface enhances the logging and reporting capabilities of Public Safety Answering Points (PSAPs) that partner with both Spillman Technologies and HigherGround, Inc., connecting users with the critical call information they need for review and distribution. The interface sends call identification markers from an agency’s Spillman system to HigherGround’s Capture911 recording application, allowing personnel to quickly find recorded call logs, recorded call files, and timestamps. Users will be able to access recorded calls, as well as critical dispatch information like synchronized timestamps and incident ID numbers from within recorded 911 calls and the CAD station information.
